Technical Customer Care Engineer - Deliver Belt Solutions

Habasit Group; Germany (OH); On-site; USD 47,956 - 74,217; Full time

Benefits offered by this job

Capital-forming benefits

Company pension plan

Supplemental health insurance

Free beverages

Meal allowance

Free parking

Bike leasing

Job summary

Habasit Group is seeking a customer-focused professional to serve as the central point of contact between Customer Care, Application Engineering, and Sales. You will support customers from initial inquiry to successful delivery of tailored conveyor belt solutions, developing custom designs and ensuring excellent service.

The role offers opportunities to expand technical expertise, take responsibility, and contribute meaningfully within a strong team.

Qualifications

• Completed a business apprenticeship or comparable qualification with professional experience in a technical environment.
• Alternatively, completed a technical degree and interest in applying expertise to customer service.

Responsibilities

• Act as central liaison between Customer Care, Application Engineering, and Sales to support inquiries through delivery.
• Create customized quotes and coordinate orders with the sales team.
• Enter and maintain customer data in SAP and keep a reliable database.

Skills

MS Office

SAP

Product configurator

German language

English language

Customer service

Education

Business apprenticeship

Technical degree

Tools

Product configurator

Job description

Habasit Group is seeking a customer-focused professional to serve as the central point of contact between Customer Care, Application Engineering, and Sales. You will support customers from initial inquiry to successful delivery of tailored conveyor belt solutions, developing custom designs and ensuring excellent service.

The role offers opportunities to expand technical expertise, take responsibility, and contribute meaningfully within a strong team.