Technical CS Lead - Cybersecurity Adoption & Enablement
CyberFOX
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Benefits offered by this job
Job summary
CyberFOX is seeking a Technical Customer Success Manager to own partner adoption, usage, and education across our cybersecurity portfolio, including zero-trust access, SASE, and privileged access management. You will guide onboarding, deployment planning, and configuration reviews on Windows, macOS, and mobile, serving as the technical point of contact during the launch period.
Collaborating with the Account Manager for commercial terms, you will monitor deployment metrics, drive activation, and
Qualifications
- Minimum of 5 years in customer success or related roles.
- Experience with network security solutions and cloud technologies.
- Strong written and verbal communication for partner support.
Responsibilities
- Own onboarding, deployment planning, and configuration review for partners.
- Monitor adoption, usage, and activation metrics across portfolios.
- Deliver technical enablement and trainings to partner teams.
- Collaborate with Account Manager on commercial conversations and renewals.
Skills
Education
Tools
Job description
CyberFOX is seeking a Technical Customer Success Manager to own partner adoption, usage, and education across our cybersecurity portfolio, including zero-trust access, SASE, and privileged access management. You will guide onboarding, deployment planning, and configuration reviews on Windows, macOS, and mobile, serving as the technical point of contact during the launch period.
Collaborating with the Account Manager for commercial terms, you will monitor deployment metrics, drive activation, and
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