Technical Course Developer & Lead LMS Administrator

Resilinc; United States; Remote; USD 70,000 - 80,000; Full time

Job summary

A leading supply chain intelligence company is seeking a Technical Course Developer & Lead LMS Administrator to design and develop engaging learning experiences focused on AI and data platforms. This key role involves both course development and managing our LMS to ensure innovative and scalable learning solutions. Candidates should have 3+ years of experience in instructional design and familiarity with technical training in AI/ML areas.

Benefits

Fully remote work

Collaborative culture

Opportunities for technical growth

Qualifications

• 3+ years experience in instructional design and course development.
• Hands-on experience with AI-related platforms is a plus.
• Strong project management and collaboration skills.

Responsibilities

• Design and build engaging eLearning and interactive labs.
• Manage the LMS including user management and reporting.
• Coordinate webinars and virtual training events.

Skills

Instructional Design

Course Development

LMS Administration

AI/ML Knowledge

Project Management

Technical Communication

Education

Bachelor’s degree in Instructional Design or related field

Master’s degree preferred

Tools

Articulate Storyline

Camtasia

LangGraph

Databricks

Job description

Join the Future of Supply Chain Intelligence — Powered by Agentic AI

At Resilinc, we’re not just solving supply chain problems — we’re pioneering the intelligent, autonomous systems that will define its future. Our cutting-edge Agentic AI enables global enterprises to predict disruptions, assess impact instantly, and take real-time action — before operations are even touched. Recognized as a Leader in the 2025 Gartner Magic Quadrant for Supply Chain Risk Management, we are trusted by marquee clients across life sciences, aerospace, high tech, and automotive to protect what matters most — from factory floors to patient care.

But the real power behind Resilinc? Our people. We’re a fully remote, mission-led team making sure life-saving products and critical goods get where they’re needed, fast. We offer the chance to do meaningful work in a collaborative, empowering culture—where you can be an agent of change. Join us to tackle critical global challenges through high-impact work that matters.

Resilinc | Innovation with Purpose. Intelligence with Impact.

The Technical Course Developer & Lead LMS Administrator is a key role responsible for designing, developing, and maintaining cutting-edge learning experiences for Resilinc customers and employees. This individual will combine deep instructional design expertise with strong technical acumen in AI, data platforms, and learning systems. You will be both a hands-on course developer and the primary owner of our LMS, ensuring scalability, innovation, and learner engagement. A strong technical orientation is required, with the ability to design courses on advanced topics (LangGraph, Databricks, AI/ML) and leverage emerging tools for AI-driven learning content development. You will also play a visible role in supporting live enablement programs through webinars and workshops.

What You Will Do

Technical Course Development

• Design and build highly engaging eLearning, certification programs, instructional videos, and interactive labs on technical topics including AI/ML use cases
• Leverage AI tools to accelerate content development, simulations, and adaptive learning experiences
• Translate complex technical workflows into clear, learner-friendly materials

LMS Administration

• Serve as the lead administrator for the LMS, managing users, course catalogs, reporting, integrations, and governance
• Optimize the LMS for scalability, analytics, and continuous improvement of the learner experience
• Partner LMS vendors on system enhancements and troubleshooting

Live Enablement Support

• Coordinate and execute webinars, virtual training events, and live workshops to support customer and internal enablement programs
• Collaborate with SMEs and facilitators to design agendas, prep materials, and manage logistics
• Provide technical production support (recording, breakout rooms, Q&A moderation, follow-up communications)

Learning Strategy & Analysis

• Conduct learning needs assessments and requirements gathering with internal stakeholders and customers
• Define learning objectives and success metrics aligned with product adoption and organizational goals
• Apply instructional design best practices to ensure accessibility, inclusivity, and measurable impact
• Partner closely with SMEs, product managers, data scientists, and engineers to extract technical knowledge and co-create accurate, impactful training
• Facilitate SME content reviews, and iterative design cycles
• Act as a trusted advisor on training approaches for technical enablement

Quality & Innovation

• Maintain high standards of usability and compliance (SCORM/xAPI)
• Continuously evaluate, update, and improve courses to ensure technical accuracy and learner engagement
• Stay current with emerging trends in AI-driven learning and edtech innovation

What You Will Bring

• Bachelor’s degree in Instructional Design, Educational Technology, Computer Science, or related field (Master’s preferred)
• 3+ years experience in instructional design, course development, and LMS administration
• Hands-on experience building courseware on LangGraph, Databricks, or AI-related platforms
• Proficiency with authoring and media tools: Articulate Storyline, Rise, and Camtasia
• Strong LMS administration skills (user management, reporting, integrations, SCORM/xAPI compliance)
• Familiarity with programming concepts (Python, SQL, or JavaScript) and ability to create technical training labs/simulations
• Experience with AI-assisted course design tools and generative AI for learning content
• Experience supporting live training events (webinars, workshops, virtual instructor-led sessions)
• Strong project management, collaboration, and stakeholder engagement skills
• Excellent written and verbal communication, with the ability to explain complex technical concepts in clear terms

What Will Make You Stand Out

• Experience designing training for SaaS platforms, data science, or AI-powered applications
• Experience in Agile/iterative course development

Why You Will Love It Here

• Build the future of learning in AI — You’ll create engaging, hands-on courses on cutting-edge tech like LangGraph, Databricks, and AI/ML—turning complex topics into crystal-clear, interactive experiences
• Own the LMS like a boss — Be the go-to expert for all things LMS: scale systems, optimize user experience, and drive innovation with SCORM/xAPI and AI-powered learning tools
• Work where tech meets teaching — Collaborate daily with data scientists, engineers, and product leaders to co-create impactful, highly technical training that actually sticks

The exact base salary within the range of $70,000 - $80,000 a year will be determined based on the candidate’s experience, skill set, and work location.

What's in it for you? At Resilinc, we’re fully remote, with plenty of opportunities to connect in person. We provide a culture where ownership, purpose, technical growth and a voice in shaping impactful technology are at our core.

If you are a person with a disability needing assistance with the application process please contact [e-mail].