Technical Consultant

NCR Corporation; Town of Germantown (WI); On-site; USD 92,300 - 153,900; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401(k)

Job summary

NCR Corporation is seeking a Senior Technical Consultant responsible for deploying NCR solutions for retail clients. Located in Germantown, Wisconsin, this role involves installing equipment, implementing monitoring solutions, and ensuring quality assurance during deployment.

Ideal candidates possess strong skills in scripting, Windows deployment, and problem-solving. A commitment to client satisfaction and a positive attitude are essential for success in this dynamic environment.

Qualifications

• Working knowledge of scripting languages such as PowerShell and VBScript.
• Demonstrated experience with Microsoft SCCM/IBM BigFix.
• Expertise in Windows deployment, installation, and troubleshooting.

Responsibilities

• Installs and tests NCR equipment within retailer facilities.
• Implements logging and monitoring solutions of integration systems.
• Troubleshoots hardware and software issues during deployment.

Skills

Scripting languages (PowerShell, VBScript)

Windows deployment

Analytical skills

Problem-solving

Written and verbal communication

Education

US Citizenship

Ability to pass a Public Trust background check

Tools

Microsoft SCCM

IBM BigFix

SQLServer

Windows imaging technologies (WinPE, WIM)

Job description

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform‑powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end‑to‑end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Senior Technical Consultant

Location: Germantown, Maryland

A Senior Technical Consultant will work as a part of the integration team to design, develop and implement deployment tools to distribute NCR solutions to retail clients around the world. Your role will be to help NCR development, architects and testing teams with the deployment of NCR and 3rd‑party software solutions. Creating reliable and consistent solutions for a large‑scale deployment is a key part of the company’s success.

Responsibilities

• Installs equipment within all areas of retailer facilities including testing labs.
• Implements audit, logging, and monitoring solutions of integration systems.
• Performs quality assurance checks on all NCR equipment prior and after deployment.
• Identifies and troubleshoots hardware and software issues.
• Deploys NCR software based on project scope.
• Demonstrates consistent deployment quality, following company guides and updating project documentation appropriately.
• Displays excellent project and time‑management skills, efficiently managing task queue.
• Completes and updates required documentation and adopts new NCR processes as needed.
• Consistently displays commitment to team and clients, being an example to others regarding punctuality, client appointments and deployment deadlines.
• Maintains composure even in stressful situations.
• Maintains a positive and friendly attitude toward all team members.
• Displays empathy and sense of urgency when communicating with clients, ensuring client satisfaction and safety.
• Proactively makes suggestions for solutions to recurring deployment issues and technology service issues.
• Embraces improvements and advocates change, going beyond status quo.

Qualifications

• US Citizen.
• Ability to pass a Public Trust background check.
• Working knowledge of scripting languages such as PowerShell and VBScript or software development experience (C#.NET).
• Demonstrated experience with Microsoft SCCM/IBM BigFix.
• Strong analytical ability and problem‑solving acumen.
• Expertise in Windows deployment, installation, configuration, administration, troubleshooting, and performance tuning.
• Knowledge of Windows imaging technologies (WinPE, WIM imaging, or similar).
• Understanding of internet standards such as HTTPS, DHCP, DNS, SFTP, HTML, XML, JSON and other protocols and IP communications.
• Exposure to IBM BigFix for deployment and monitoring is a strong plus.
• Ability to work independently with little supervision.
• Able to prioritize and execute tasks in a high‑pressure environment.
• Strong problem‑solving and analysis skills.
• Strong written and verbal communication skills.

Preferred Qualifications

• Application development/engineering experience.
• Mass deployment tools: SCCM, BigFix.
• Database administration (SQLServer, MySQL, SQLExpress) setup, configuration and basic database troubleshooting skills.
• Experience in capacity planning, system monitoring, and system security and hardening, including DoDSTIG.
• Experience in the retail industry supporting retail customers is highly preferred.
• Experience in scripting or programming languages used in automation and deployment (VBScript, JavaScript, Python, etc.).

Salary

$92,300.00 - $153,900.00

Benefits

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401(k)

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information or any other characteristic protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.