Technical Consultant

Paperless Parts, Inc.

Boston (MA)

Hybrid

USD 70,000 - 100,000

Full time

2 days ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Health coverage

Unlimited PTO

13+ paid holidays

Wellness stipend

Competitive compensation

Job summary

Paperless Parts, Inc. is seeking a Technical Consultant to join our Implementation team in Boston, MA (Hybrid). You will build pricing configurations using P3L, integrate systems, and map technical solutions for onboarding projects.

Travel up to 25% will be required to work onsite with customers across the US. You will translate complex pricing logic into automated workflows, collaborate with PMs and Services Engineers, and document configurations for long-term maintainability and adoption of

Qualifications

Proficiency with Python, Excel formulas, SQL or comparable programming environments.
Experience implementing software solutions or configuring technical workflows for external stakeholders.
Ability to translate complex business and pricing requirements into structured software configurations.

Responsibilities

Design, build, and maintain customer pricing models using P3L language.
Deploy standard system integrations and data mappings for customer needs.
Collaborate with PMs and Services Engineers to map solutions and hit onboarding milestones.
Conduct customer discovery sessions and document configurations for maintainability.
Visit customer facilities to understand operations and advise on quoting workflows.
Provide ongoing post-launch configuration support and optimization.

Skills

Python

Excel formulas

SQL

Programming environments

Education

CS / Engineering / MIS

Job description

Paperless Parts is the SaaS‑based intelligence layer for modern manufacturing, enabling our customers to innovate faster in the physical world. From rockets to medical devices, we power the parts that move the world forward.

This position requires activities that are subject to US Export Control Laws and require US Citizenship or Green Card Holder.

Technical Consultant

Location: Boston, MA (Hybrid)

Reports To: Sr. Manager, Technical Services

Employment Type: Full‑Time

Travel: Up to 25% travel

The Opportunity

As a Technical Consultant on our Implementation team, you will serve as the technical builder during customer onboarding, constructing custom pricing and quoting configurations using P3L, our proprietary Python‑based language. Reporting to the Manager of Technical Services, you will bridge technical execution and customer consulting by converting complex manufacturing pricing logic into automated software workflows.

In this cross‑functional role, you will partner closely with Implementation Project Managers and Services Engineers to drive projects to completion on schedule. By spending time on‑site at customer facilities, you will gain hands‑on insight into manufacturing operations, ensuring every deployment delivers maximum value and long‑term platform adoption.

What Success Looks Like (First 6–12 Months)

Onboarding Velocity & Delivery: Configure and launch P3L pricing models and standard integrations for customer onboarding projects within targeted time‑to‑value benchmarks.
Technical Solution Quality: Independently design, code, and document maintainable custom configurations that solve complex customer pricing requirements.
Customer Adoption & Impact: Conduct technical discovery and establish customer trust to ensure high platform adoption and post‑go‑live satisfaction.

Key Responsibilities

Solution Architecture & P3L Configuration: Design, build, and maintain customer pricing models using Paperless Parts’ proprietary Python‑based coding language (P3L).
Integration Deployment: Deploy standard system integrations and engineer custom data mappings to meet specific customer operational requirements.
Cross‑Functional Execution: Collaborate with Implementation Project Managers and Services Engineers to gather requirements, map technical solutions, and hit onboarding milestones.
Discovery & Technical Documentation: Conduct customer discovery sessions and document all custom configurations and code to ensure maintainability and knowledge transfer.
On‑Site Immersion & Consulting: Visit customer manufacturing facilities to learn shop operations firsthand, build technical relationships, and advise on quoting workflow best practices.
Post‑Launch Configuration Support: Provide ongoing technical support and optimization for live customer pricing configurations and integrations.

Qualifications & Experience

Core Requirements

Programming & Computational Skills: Demonstrated proficiency with Python, Excel formulas, SQL, or comparable programming environments.
Technical Implementation Track Record: Proven experience implementing software solutions or configuring technical workflows for external stakeholders.
Problem Solving & Solution Mapping: Demonstrated capability to translate complex business and pricing requirements into structured software configurations.
Stakeholder Communication: Ability to communicate technical concepts clearly to both technical and non‑technical customer stakeholders.
Location: Ability to work in a hybrid arrangement and travel up to 25% to customer facilities across the US.

Preferred Qualifications

Manufacturing Domain Knowledge: Familiarity with job shop operations such as CNC machining, sheet metal fabrication, or 3D printing.
Relevant Background: Experience in SaaS onboarding or implementation roles, or an academic background in Computer Science, Engineering, or MIS.

Salary range

$70,000 - $100,000

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, performance, sales or revenue‑based metrics, and business or organizational needs.

Paperless Parts Life

Culture: At Paperless Parts, we value intentionality, persistence and relationships. We live and breathe these values every day. As a fast‑growing company, we’re continually improving what we’ve built while still building from the ground up.

Boston Office

Our office is full of energy; people regularly collaborate to solve complex problems. We recognize that people work well in different environments and have intentionally designed our office to provide collaborative spaces and quiet focus areas. Our height‑adjustable desks are set up with additional monitors, and employees are provided with the latest Apple technology to support productivity.

Our headquarters is located in downtown Boston, MA and easily accessible to most transit routes (Red/Blue/Orange/Green Line/South Station/North Station).

Encinitas Office

Our California office is our newest office which seats our West Coast sales team. The office has an open floor plan with several conference rooms to encourage collaboration with your colleagues in California and TV's to connect with those sitting in Boston or remotely. The office is walking distance from Downtown Encinitas, the Coaster train stop, and tons of activities on the 101.

Benefits