Technical Communications Specialist

General Dynamics IT; United States; Remote; USD 74,000 - 98,000; Full time

Benefits offered by this job

401K with company match

Paid time off

Wellness programs

Job summary

General Dynamics IT seeks a Technical Communications Specialist to translate CMS requirements into clear communications for CMS releases. Remote support for CMS systems, with focus on accessibility and precise, timely updates.

The role requires a bachelor's degree and 5+ years in federal or regulated environments, plus strong MS Office and policy translation skills. Telecommuting is available, with a strong emphasis on structured word processing and content governance.

Qualifications

• Bachelor's degree and 5+ years of professional writing or technical communications experience for federal or highly regulated programs.
• Ability to translate complex policy, regulatory, and technical requirements into user-centered communications.
• Experience delivering fast-turnaround communications tied to structured release schedules with high editorial accuracy.

Responsibilities

• Drafting and updating announcements, notices, and system-generated emails based on CMS inputs and clearance cycles.
• Preparing CMS.gov website content change notices aligned to release timelines.
• Managing fast-turnaround content with precision across artifacts and releases.
• Tracking CMS review comments and ensuring alignment with approved language and accessibility.
• Coordinating with Agile Liaison and cross-functional teams to match deployment timelines.
• Maintaining templates and validating content against language, terminology, and Section 508 standards.

Skills

CMS

Microsoft Office

Policy

Section 508 Compliance

Technical Writing

Education

Bachelor's degree

5+ years experience

Job description

Type of Requisition: Regular

Clearance Level Must Currently Possess: None

Clearance Level Must Be Able to Obtain: None

Public Trust/Other Required: BI Full 6C (T4)

Job Family: Program Delivery and Execution

Job Qualifications:Skills:CMS, Microsoft Office, Policy, Section 508 Compliance, Technical Writing Certifications:None Experience: 5 + years of related experience US Citizenship Required: No

Job Description:We are GDIT. We think. We act. We deliver. There is no challenge we can't turn into opportunity. Our work depends on a Technical Communications Specialist joining our Federal Services System Support and Oversight (FSSSO) team to remotely support the Centers for Medicare & Medicaid Services (CMS). Work visa sponsorship will not be provided for this role.At GDIT, people are our differentiator. As a Technical Communications Specialist supporting CMS, you will be trusted to translate finalized Independent Dispute and Resolution (IDR) system requirements and screen‑language changes into clear, timely communications-keeping users informed while aligning content to release schedules and feedback from structured multi‑step clearance cycles. In this role, a typical day will include:

• Drafting and updating announcements, notices, and system‑generated emails based on finalized inputs from upstream teams and multi-step CMS clearance review cycles .
• Preparing CMS.gov website content change notices aligned to release timelines and approved system behavior.
• Managing fast‑turnaround content with precision, ensuring accuracy, clarity, and consistency across artifacts and releases delivered timely according to the project schedule.
• Tracking, adjudicating, and incorporating CMS review comments and ensuring all changes align with approved language, terminology, and accessibility standards.
• Coordinating with the Agile Liaison, Operations Coordinator, Production Support, and other cross‑functional teams to ensure communications sequences match system deployment timelines and protect downstream ETO deliverables.
• Maintaining templates, tone, and formatting standards; validating content against approved screen language, system behavior, terminology guidance, and Section 508 accessibility requirements.

REQUIRED QUALIFICATIONS:

• Bachelor's degree and 5+ years of professional writing or technical communications experience for federal or highly regulated programs.
• Demonstrated ability to translate complex policy, regulatory, and technical requirements into user‑centered communications supporting system releases or program operations.
• Experience delivering fast‑turnaround communications tied to structured release schedules, with high editorial accuracy and version control discipline.
• Section 508 experience remediating and validating documents and web content (MS Word, PowerPoint, Excel, Adobe Acrobat).
• Experience creating or updating email templates and public‑facing notices aligned with approved screen language, support the Centers for Medicare & Medicaid Services (CMS) standards, and system‑generated communication patterns.
• Advanced proficiency in Microsoft Word, PowerPoint, and Excel, including styles, tracked changes, structured templates, and accessibility tools.
• Ability to effectively manage multi‑stakeholder feedback cycles-from tracking comments to documenting adjudications and ensuring traceability across communication artifacts.
• Candidate must be able to obtain a T4 Public Trust clearance
• Candidate must have lived in the U.S. at least 3 out of the last 5 years.

PREFERRED QUALIFICATIONS:

• Experience working with CMS, CCIIO, HealthCare.gov, Affordable Care Act, or No Surprises Act-related programs.
• Experience coordinating content updates with Scrum, HCD, and product stakeholders and reconciling inputs from multi-stakeholder review cycles.
• Knowledge of Salesforce‑triggered emails and common communication patterns for system‑generated notices.
• Experience with screen‑capture tools such as SnagIt.

GDIT IS YOUR PLACE

• Growth: AI-powered career tool that identifies career steps and learning opportunities.
• Support: An internal mobility team focused on helping you achieve your career goals.
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off.
• Community: Award-winning culture of innovation and a military-friendly workplace.

OWN YOUR OPPORTUNITY

Explore a career in program management at GDIT and you'll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.

The likely salary range for this position is $73,965 - $97,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours: 40

Travel Required: None

Telecommuting Options: Remote