Technical Communications Manager, Splunk Global Security (US Remote Available)

Splunk; Virginia (MN); Remote; USD 105,000 - 160,000; Full time

Job summary

Splunk seeks a Technical Communications Manager for its Global Security Organization. This role involves leading internal communications related to cybersecurity initiatives and collaborating with teams to enhance communication strategies. The ideal candidate should possess strong writing skills and relevant experience within the cybersecurity field, ensuring effective communication across stakeholders.

Benefits

Medical, dental, and vision insurance

401(k) with Cisco matching

Flexible vacation time

Paid time off for volunteering

Qualifications

• 5+ years in technical communications or writing.
• Experience in cybersecurity is a plus.
• Strong background working with engineering teams.

Responsibilities

• Lead internal communications strategies for security initiatives.
• Create and manage communication materials like FAQs and briefings.
• Monitor communication metrics for improved engagement.

Skills

Written communication

Collaboration

Presentation skills

Education

Bachelor's degree in English, writing, or journalism

Certification in cybersecurity

Tools

MS SharePoint

Service Now

JIRA

Excel

Google Sheets

Canva

Job description

Technical Communications Manager, Splunk Global Security (US Remote Available)

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Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.

Role Summary

The Splunk Global Security Organization is seeking a Technical Communications Manager, working with the Director of Communications, Training, & Awareness to lead security communications for our internal customers!

Meet the Global Security Team

Our SGS organization is led by Splunk’s Chief Information Security Officer (CISO). The team's purpose is to deliver a comprehensive set of services to successfully defend and protect Splunk and its customers. The Communications, Training and Awareness (CTA) Team within the SGS organization consists of three functions - communications, security-related training, and awareness. Learn more about SGS, meet our leaders, and hear more from our Splunk security experts at splunk.com/careers/splunk-global-security.

Responsibilities

• Lead Splunk Global Security communications initiatives, in collaboration with our internal teams as well as corporate communications team, across the Splunk organization
• Level up our existing communications service offering by designing a comprehensive, communications strategy aligned with the greater Splunk Global Security strategy and Objectives and Key Results
• Collaborate with corporate communications for a majority technical (engineering) audience on Splunk security initiatives; building out communications plans that address multiple existing communications channels, including email, Slack, and intranet info pages
• Create and manage communications material including executive briefings, FAQs, internal amplifications, and intranet content
• Provide communications support during potential cybersecurity-related events
• Monitor communications metrics and feedback to optimize adoption, engagement and clarity
• Develop and maintain communications templates
• Act as editor-in-chief for all outgoing communications and support awareness communications efforts (edit and finalize far-reaching/critical slack messages, awareness emails, blogs, etc)
• Collaborate in crafting technical blog outlines for our security teams involved in producing regular Splunk external blogs
  
  

Must-have Qualifications

• Demonstrated ability post bachelor (English, writing, journalism) of at least 5 years with working experience or knowledge in cybersecurity industry; or (Information Technology, Cybersecurity or related field) with work experience in communications and awareness
• Experience working with highly technical teams, including software engineers
• Proven track record of producing successful communications blogs, social media posts, PowerPoint/Google Slides
• Experience with MS SharePoint design
• Knowledge of Service Now, Excel/Google Sheets, Canva, JIRA
• Experience managing a communications program
• Experience creating and editing executive-level communications and briefings
  
  

Nice-to-have Qualifications

We’ve taken special care to separate the must-have qualifications from the nice-to-haves. “Nice-to-have” means just that Nice. To. Have. So, don’t worry if you can’t check off every box. We’re not hiring a list of bullet points–we’re interested in the whole you.

• Successfully authored or ghost-authored publicly available blogs, especially security-related blogs
• Background in global or matrixed organizations, with experience coordinating teams across regions and time zones
• Cybersecurity or security training certification CompTIA Security+, CISSP, SSAP, or similar cybersecurity industry certification
• Exposure to Splunk products (e.g., Enterprise, SOAR, or Splunk Cloud)
  
  

Why Cisco? #WeAreCisco

• #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
• Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
• We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!
• Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us.
  
  

Message to applicants applying to work in the U.S. and/or Canada

• When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
• U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
• Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
  
  

Compensation Range $105,800.00 - 160,000.00 per year

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

• Industries

  Software Development, IT Services and IT Consulting, and Technology, Information and Internet

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