Technical Business Analyst III

Trellis Company in; Round Rock (TX); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Trellis Company in Round Rock, TX is seeking a Technical Business Analyst III (Finance) to bridge business needs and technical solutions across IT and finance units.

You will analyze processes, define requirements, and coordinate with developers, testers, and stakeholders to ensure successful project implementation and system integration. You will also create documentation, training materials, and reports to support compliance and performance.

Qualifications

• Detail-oriented, tech-savvy problem solver bridging business needs and technical solutions.
• Strong analytical mindset to translate complex business requirements into clear specifications.
• Ability to work with stakeholders, developers, and testers to deliver high-quality systems.

Responsibilities

• Collaborate with business stakeholders to gather and document detailed business and technical requirements.
• Translate business needs into functional specifications and technical documentation.
• Work closely with development teams to ensure solutions align with business goals and technical standards.
• Facilitate meetings and workshops to drive consensus and clarify requirements.
• Support system design, configuration, and implementation efforts.
• Assist in the development and execution of test plans, including UAT.
• Create and maintain reports, dashboards, and other BI tools.
• Provide training and support to end-users on new systems and processes.

Skills

Analytical mindset

Requirements gathering

Stakeholder collaboration

Communication

Tools

JIRA

Confluence

SQL

Data visualization platforms

Job description

Technical Business Analyst III (Finance)

Who we are:

Trellis Company is a nonprofit 501(c)3 corporation focused on helping people leverage the power of post-secondary education and learning to improve their quality of life and the communities where they live.

For more than 40 years Trellis has served as a student loan guarantor, helping to provide trusted guidance and services that help student borrowers successfully repay their federal loans. In addition to pioneering several technologies and services along the way, we have invested in improving student success programs through numerous grants to colleges, universities, and research groups.

Today we have expanded our services beyond higher education to include working with employers and community organizations who are focused on aligning the dreams, goals, and skills needs of employees and employers. Connecting these resources and learning pathways together with our expertise in improving student outcomes helps us all to create better and more predictable futures for those we serve.

Our stability and vision create a unique intersection: a startup environment at a company that also has a stable foundation, resulting in an opportunity for the right candidate to help shape our company's future. This is an exciting time to join the Trellis team!

Who we are:

You are a detail-oriented and tech-savvy problem solver with a passion for bridging business needs and technical solutions. You thrive in collaborative environments, working closely with stakeholders, developers, and testers to deliver high-quality systems and processes. You have a strong analytical mindset and can translate complex business requirements into clear technical specifications. You're comfortable navigating both legacy systems and modern technologies, and you bring expertise in tools like JIRA, Confluence, SQL, and data visualization platforms.

Location:

The position is hybrid, two days weekly required in office. Office location is Round Rock, Texas.

JOB SUMMARY

The Technical Business Analyst II Supports Trellis Information Technology (IT) and business units in identifying technical solutions for business needs by analyzing processes, defining requirements, and coordinating with development teams, testers, and stakeholders to ensure successful project implementation and system integration. This role involves creating diagrams, developing test cases, managing system changes, and providing user training. Evaluate existing workflows and identify areas for improvement and automation. Create and maintain technical documentation and procedures for business applications and tools. Maintain reporting and data processing capabilities in compliance with standards established by the Department of Education, third-party federal regulations, customer contract requirements and Trellis policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Collaborate with business stakeholders to gather and document detailed business and technical requirements.
• Analyze current business processes and identify areas for improvement or automation.
• Translate business needs into functional specifications and technical documentation.
• Work closely with development teams to ensure solutions align with business goals and technical standards.
• Facilitate meetings and workshops to drive consensus and clarify requirements.
• Support system design, configuration, and implementation efforts.
• Assist in the development and execution of test plans, including user acceptance testing (UAT).
• Analyze data to identify trends, support decision-making, and troubleshooting issues.
• Create and maintain reports, dashboards, and other business intelligence tools.
• Provide training and support to end-users on new systems and processes.
• Monitor project progress and assist in managing timelines, risks, and deliverables.
• Stay informed on emerging technologies and recommend solutions that enhance business operations.
• Mentors and develops other analysts. Coaching and mentoring colleagues with a goal of developing and retaining talent at Trellis.
• Develops and delivers training on technology solutions for internal and external business partners.
• Monitors performance of internal system functions and third-party products or applications to identify performance issues, maintain quality control, assess risks, and provide options for resolution when needed.
• Develops new procedures and processes regarding applications and software products
• Creates and analyzes ad-hoc reports for business needs, performance measures, regulatory compliance, statistics, process improvements, troubleshooting, and quality assurance.
• Participates in training and other learning opportunities to ensure compliance and expand knowledge of company, position, and process.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES

• Must be available to work flexible hours.
• Supports other functions and responsibilities of the departments.
• Interacts with all levels of management as necessary.
• Contributes to the development of strategic initiatives.
• Assist with special projects as assigned.
• All other duties and responsibilities as assigned.

COMPETENCIES

• Action Oriented
• Builds Effective Teams
• Business Insight
• Collaborates
• Communicates Effectively
• Compliance
• Cultivating Innovation
• Customer Focus