Technical Business Analyst

Signet Jewelers; United States; On-site; USD 88,000 - 105,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

401(k) matching

Paid time off

Holidays

Employee discounts

Learning & development

Job summary

Signet Jewelers is seeking a Technical Business Analyst to guide AI-first modernization projects. You will define scope, develop plans, manage resources, and oversee progress with IT and business teams to ensure on-time, on-budget delivery.

The role emphasizes precision, collaboration, and ongoing learning as you optimize the CMDB and project metrics across multiple initiatives. It is a full-time, on-site position in the United States with competitive benefits.

Qualifications

• Requires a minimum of 6 years of experience.
• Certifications are a plus.
• Experience in project management from conception to delivery.
• Responsive and alert to learning opportunities and skill development.
• Attention to detail with timely, accurate results.

Responsibilities

• Define the scope of projects with senior project managers.
• Drive AI-first modernization using Signet's AI platforms and foundations.
• Create, monitor, and report on modernization metrics with improvements proposed.
• Maintain Asset (CMDB) data to reflect Signet's applications and infrastructure.
• Develop a detailed work plan sequencing activities for project success.
• Determine resources required to complete the project.
• Review schedules with stakeholders and adjust as needed.
• Prepare meeting materials, outlines, and project documents.
• Coordinate and schedule meetings and events.
• Collaborate with business and IT teams for onboarding activities
• Ensure deliverables are on time, within budget, and quality targets.
• Evaluate project outcomes and conduct lessons learned.
• Conduct project closure activities and knowledge transfer.
• Document risks and track issues.
• Support multiple projects simultaneously.
• Manage large projects of varying complexity and scale.
• Deliver against approved scope, budget, and schedule.

Skills

Project management

Attention to detail

Organized

Prioritization

Continuous learning

Team collaboration

Customer focus

Job description

The Technical Business Analyst supports projects of various sizes, complexity, and duration. Works with various teams to ensure that the project deliverables are on time, within budget and at the required level of quality.

RESPONSIBILITIES:

• Define the scope of the projects in collaboration with senior project managers.
• Drive AI-first modernization using Signet's AI platforms and foundations
• Create, monitor, analyze, and report on tech modernization metrics while recommending improvements or course corrections
• Ensure our Assets (CMDB) system remains up-to-date and accurately reflects the Signet portfolio of applications and infrastructure
• Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project.
• Determine the resources (time, money, equipment, etc.) required to complete the project.
• Review the project schedule with senior project managers and all other staff that will be affected by the project activities; revise the schedule as required
• Prepare meeting materials, outlines, presentations, reports, spreadsheets, and other project information.
• Coordinate & schedule meetings, conference calls and events as needed.
• Collaborate with various business and IT teams to complete project onboarding activities
• Ensure that the project deliverables are on time, within budget and at the required level of quality.
• Evaluate the outcomes of the project as established during the planning phase.
• Conduct project closure activities to include final reporting, lessons learned, knowledge transfer, and project documentation.
• Document risks issues; maintain, track, and monitor risk issues.
• Support multiple projects simultaneously.
• Ability to manage large projects of varying complexity.
• Accountable for delivery against approved project scope, budget, and schedule.

POSITION QUALIFICATIONS:

• Requires a minimum of 6 years of experience.
• Certifications a plus.
• Experience in project management, from conception to delivery.
• Responsive and alert to new learning opportunities, growth, and development of technical, interpersonal and business skills; able to recognize and address areas needing improvement.
• Motivated and competent to contribute appropriate time and effort to work needing attention
• Attentive to detail with focus on accurate and timely results.
• Organized and able to prioritize tasks, responding effectively to competing needs.
• Attentive and reactive to customer needs and concerns.
• Able to contribute to team effort and individual achievement.

BENEFITS & PERKS:

• Comprehensive healthcare, dental, and vision insurance to keep you and your family covered that is active on day 1 of employment
• Generous 401(k) matching after just one year to help secure your financial future
• Ample paid time off, plus seven holidays to recharge and unwind
• Exclusive discounts on premium merchandise just for you
• Dynamic Learning & Development programs to support your growth
• And more!

The salary range for this opportunity is $87,500-$105,000. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.