Technical Business Analyst

Tixy; San Antonio (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Tixy seeks an experienced Senior Business Analyst to bridge business strategy and delivery. You will lead elicitation across complex initiatives, partner with executives and delivery leaders, and shape scope with prioritized value.

You will own requirements traceability, drive operating model insights, and mentor junior analysts throughout the program lifecycle. You will translate strategic objectives into structured backlogs and acceptance criteria, align QA testing with the business case, and

Qualifications

• 8+ years owning business analysis and requirements strategy on complex programs.
• Proven ability to elicit, prioritize, and validate requirements with executives.
• Experience redesigning processes and operating models across functions.
• Mentor junior analysts and influence BA practices within delivery teams.

Responsibilities

• Lead requirements elicitation and discovery across complex, multi-stakeholder initiatives.
• Translate strategic objectives into backlogs, user stories, acceptance criteria.
• Define documentation standards and ensure traceability through delivery.
• Partner with QA and delivery leadership to align testing with requirements.
• Shape UAT strategy and ensure acceptance aligns with business value.

Skills

Requirements elicitation

Executive facilitation

Backlog structuring

Traceability management

Process analysis

Operating model design

UAT strategy

Stakeholder management

Agile delivery

Documentation standards

Tools

JIRA

ADO

Confluence

Visio

Lucidchart

Miro

SQL

Microsoft Office

Teams

Job description

• The Senior Business Analyst leads requirements strategy and process analysis across complex initiatives, partnering with executives, business stakeholders, Solution Owners, and delivery leaders to shape scope, prioritize value, and ensure delivery teams have what they need to execute. The Senior BA sets the standard for how requirements are elicited, structured, and traced through delivery, and mentors junior team members. The Senior BA is an integral part of the team bridging business strategy and delivery execution.

Core Responsibilities

• Lead requirements elicitation and discovery across complex, multi-stakeholder initiatives.
• Senior: Architects elicitation strategy, facilitates executive and SME working sessions, and synthesizes findings into prioritized scope.
• Analyze and redesign current-state and future-state business processes, operating models, and capability maps.
• Senior: Leads process analysis across functional areas and drives recommendations on operating model changes with executive sponsors.
• Translate strategic business objectives into structured backlogs, user stories, acceptance criteria, and functional requirements.
• Senior: Owns scope structure and requirements traceability from business case through delivered functionality.
• Identify and manage risks, dependencies, and non-happy path scenarios across processes and proposed solutions.
• Senior: Proactively manages cross-workstream dependencies and partners with delivery leadership on mitigation and trade-off decisions.
• Establish documentation standards, traceability practices, and requirements quality across the engagement.
• Senior: Defines and enforces documentation standards and reviews artifacts from Mid and Junior BAs for quality and consistency.
• Partner with QA and delivery leadership to ensure testing strategy aligns with requirements and stakeholder validation needs.
• Senior: Shapes UAT strategy, aligns acceptance with business value, and ensures full requirements coverage across releases.
• Communicate with executives and delivery leadership to align on scope, prioritization, and trade-offs throughout delivery.
• Senior: Facilitates executive working sessions, drives prioritization conversations, and supports go/no-go decisions.
• Coach and mentor Junior and Mid BAs across engagements.
• Senior: Mentors team members on elicitation, documentation, and stakeholder management and contributes to internal BA practice.

Experience

• Senior: 8+ years owning business analysis, requirements strategy, and process analysis on complex delivery programs
• Experience leading requirements elicitation, prioritization, and validation with executive stakeholders
• Experience leading process redesign and operating model analysis across functional areas
• Experience mentoring junior analysts and shaping BA practices within delivery teams
• Experience working across full delivery lifecycle and across multiple concurrent workstreams

Skills

• Expert-level requirements elicitation and facilitation across executives, SMEs, and end users
• Ability to structure complex scope into prioritized backlogs with clear traceability
• Deep process analysis and operating model design experience (BPMN, swim lanes, capability maps, service blueprints)
• Strong ability to manage cross-workstream dependencies, risks, and trade-offs
• Proven ability to define documentation and traceability standards across an engagement
• Experience shaping UAT and acceptance strategy aligned to business value
• Excellent written and verbal communication with executive and technical audiences
• Strong agile delivery fluency (refinement, planning, scaled agile patterns where applicable)
• Ability to coach and mentor junior team members on elicitation, documentation, and stakeholder management
• Working knowledge of how business processes connect to enabling technology (CRM, ERP, workflow, data platforms)
• Strong analytical thinking, structured problem solving, and decision support
• Ability to operate with autonomy across ambiguous, fast-moving programs

Delivery Methods

• Agile, waterfall, hybrid, and scaled agile (SAFe, LeSS) delivery models
• Leads requirements, design, and validation activities across multiple workstreams and delivery cycles

Tools

JIRA or ADO, Confluence, Visio, Lucidchart, Miro, SQL (querying, validation, data profiling), Microsoft Office (Word, Excel, PowerPoint), Teams

Certifications (Preferred)

CBAP, PMI-PBA, SAFe Agilist or POPM, Lean Six Sigma (Green or Black Belt)