Technical Business Analyst

Embrava; New York (NY); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

PTO including vacation and personal

Parental leave

401(k) with company match

Professional development support

Job summary

Embrava, a company that connects digital systems with the physical environments where people work, seeks a Technical Business Analyst to centralize how internal systems are built. You’ll learn how the business runs, translate that into clear requirements and user stories, and help design practical solutions with engineers.

You’ll map current and future workflows, identify automation opportunities, and prototype using AI tools, while supporting testing, UAT, and training users as the system

Qualifications

• 1-3 years of experience in business analysis, product, or related role.
• Foundational knowledge of programming concepts, databases, and software systems.
• Experience translating business needs into clear functional specs.
• Strong verbal and written communication with non-technical users.

Responsibilities

• Translate business needs into clear requirements, user stories, and acceptance criteria.
• Map workflows, identify automation opportunities, and propose practical solutions.
• Collaborate with business teams and clients to understand pain points.
• Support testing, UAT, and train users for system adoption.

Skills

Business analysis

Agile

Requirements gathering

Stakeholder communication

Analytical thinking

Education

Bachelor's degree in Information Systems

Tools

Jira

Confluence

SQL

Job description

Embrava connects digital systems with the physical environments where people spend their time, making information visible and actionable the moment it matters. Through products including Blynclight, Desk Sign, Room Sign, and Any Sign, we support more than 15,000 customers across 32 countries from our offices in the US, UK, and Australia. As we continue to grow, we're looking for a Technical Business Analyst to manage multiple projects across our business and tech teams, bringing a solid grasp of software alongside the people skills to work directly with clients.

The Role

We're looking for a Technical Business Analyst to sit at the center of how Embrava builds its internal systems. You’ll work directly with the business teams who use our tools: learning how the business runs, turning that knowledge into clear requirements and user stories, and helping build practical solutions. This role is a great fit for someone early in their career who’s curious, quick to pick up a new system, and already uses AI as a natural part of how they work. You don't need to be a professional software developer, but you should understand programming fundamentals, databases, and how software systems fit together and be as comfortable talking with engineers as well as with the people using the product.

What You’ll Do

• Help grow and manage the critical systems and technology platforms that support the company’s internal functions
• Collaborate with business teams and clients to understand workflows and pain points, translating business needs into clear requirements, user stories, functional specifications, and acceptance criteria to guide application development.
• Map current and future workflows, identify opportunities for automation, and evaluate practical solutions.
• Use AI-powered development tools and coding assistants to prototype, build, modify, debug, test, and improve internal business applications
• Evaluate data structures, dependencies, business logic, and technical feasibility when defining solutions.
• Support testing and user acceptance testing (UAT), then train users and gather feedback to keep iterating the system

What We’re Looking For

• 1-3 years of experience in business analysis, product, business systems, or a related role
• Bachelor’s degree in Information Systems, Management Information Systems, Business Analytics, Human Centered Engineering, Computer Science, or a related field
• Foundational knowledge of object-oriented programming, software architecture, and how applications and databases interact.
• Experience translating business needs into clear functional and technical specifications for software solutions.
• Understanding of database structures, including schemas, tables, relationships, primary and foreign keys, and data dependencies.
• Strong analytical and quantitative skills, including the ability to evaluate business logic, exceptions, dependencies, and alternative scenarios.
• Comfort with change and the ability to adjust to evolving demands and requirements
• Demonstrated comfort using AI tools to support analysis, prototyping, development, testing, and problem-solving.
• Effective verbal and written communication, with the ability to explain technical ideas clearly to non-technical users
• Familiarity with Agile product development and iterative software delivery.
• Ability to manage multiple projects at once, keeping business and tech stakeholders updated on progress, risks, and decisions
• Ability to model business processes and data structures using workflow diagrams, process maps, or entity-relationship diagrams.

Nice to Have

• Master's degree in Information Systems, Business Analytics, Information Management, Computer Engineering, or a related field
• Hands-on experience with Python, Java, or other programming languages.
• Experience building internal tools, prototypes, automations, or lightweight applications.
• Experience with CRM platforms, ETL tools, reporting platforms, or database technologies.
• Familiarity with Jira, Confluence, and process-mapping tools.

What We Offer

Total compensation up to $125,000

Your earnings grow with your impact. The starting base salary for this role is $90,000-$110,000, based on your skills, experience, and education. Through annual performance bonuses and pay increases, strong performers can reach up to $125,000 in total compensation. Bonuses are pro-rated in your first year based on when you join.

• Comprehensive medical, dental, and vision coverage, plus PTO covering vacation, personal, holiday, and sick days
• 100% paid parental leave, along with 401(k) and professional development support (including complimentary LinkedIn Learning access)
• An entrepreneurial, low-hierarchy environment with visibility to the leadership team and a real voice in how our systems get built
• A fast-growing company where you can grow quickly alongside it, with clear paths to take on more scope as you deliver