Technical Business Analyst

California State University - Dominguez Hills; Carson (CA); Sur place; USD 72 000 - 75 000; Plein temps

Résumé du poste

California State University Dominguez Hills is seeking a Technical Business Analyst to join the Enterprise Application Management team. The role focuses on supporting PeopleSoft Campus Solutions and related enterprise systems, ensuring data integrity and smooth operations across campus.

You will analyze business requirements, coordinate upgrades, and develop API integrations while leveraging AI-enabled features to improve processes.

Qualifications

• Bachelor's degree in a related field with four years of relevant experience.
• Additional experience may substitute for education on a year-for-year basis.
• An advanced degree may substitute for the required experience on a year-for-year basis.

Responsabilités

• Provide expert functional and technical support for PeopleSoft Campus Solutions and related enterprise modules (HCM, CFS) and third-party systems including, but not limited to, OnBase, EAB, and ModoLabs.
• Gather and analyze business requirements, perform functional fit/gap analysis, and design, configure, document, and coordinate new and improved functionality in Campus Solutions and integrated systems.
• Provide ongoing maintenance, break fixes, and technical and functional support for Campus Solutions, including expert level support for IT service tickets.
• Coordinate system wide Oracle and CO/CMS releases, upgrades, patches, and bundles with all relevant departments, including testing, training, and documentation.
• Participate in development efforts to design, configure, develop, test, and deploy custom API integrations between PeopleSoft and other enterprise systems.
• Build, maintain, and enhance integrations, web and mobile components, and portal applications across the enterprise landscape.
• Write expert, advanced reports and complex queries, and perform data integration, reporting, and analysis at the enterprise level.
• Evaluate AI enabled features within PeopleSoft, Oracle, and third party platforms and advise on responsible, secure, and compliant adoption.
• Stay current with emerging technologies, share knowledge with the team, and champion continuous learning and innovation.
• Apply AI tools in alignment with University data governance, privacy, and security standards.

Connaissances

PeopleSoft Campus Solutions

APIs & Integrations

Data reporting & SQL queries

Systems integration

AI feature evaluation

Formation

Bachelor’s degree in related field

Four years of relevant experience

Advanced degree may substitute for required experience

Outils

PeopleSoft Campus Solutions

OnBase

EAB

ModoLabs

Oracle

Description du poste

Job no: 563076 Work type: Staff Location: Dominguez Hills Categories: Unit 9 - CSUEU - Technical Support Services, Temporary, Full Time, Information Systems & Technology, On-site (work in-person at business location) Working Title: Technical Business Analyst

Successful candidates in these temporary appointments may be appointed from a few days up to one year depending on the assignment. Temporary appointments must end on or before the end of the fiscal year, with the possibility of renewal if funds and/or program needs exist.

Department Name: Enterprise Application Management

Division: Information Technology

Classification Title: Business Systems Analyst II

Classification Salary Range: $6,492 - $9,458 per month

The anticipated hiring range for this position is $6,492 - $6,755per month.

The final salary is dependent on qualifications and experience.

Why Join CSUDH?

Join the CSUDH Division of Information Technology and be part of a team that delivers innovative, state-of-the-art technology solutions that support student success, teaching, learning, research, and university operations. CSUDH IT is a collaborative, service-focused organization that embraces emerging technologies, including AI, and partners across campus to advance the university's mission as a diverse and forward-thinking urban institution.

Position Summary:

Under the general supervision of the Senior Director of Enterprise Systems, the Technical Business Analyst serves as a cross-functional member of the Application Development team, providing functional and technical support for PeopleSoft Campus Solutions and related enterprise systems. The position supports system enhancements, integrations, upgrades, and ongoing operations while partnering with campus stakeholders to ensure application and data integrity. This growth-oriented role offers opportunities to expand expertise in enterprise systems administration, development, automation, integrations, artificial intelligence, and emerging technologies, contributing to innovative solutions that support the University's evolving business needs.

Key Responsibilities:

• Provide expert functional and technical support for PeopleSoft Campus Solutions and related enterprise modules (HCM, CFS) and third-party systems including, but not limited to, OnBase, EAB, and ModoLabs.
• Gather and analyze business requirements, perform functional fit/gap analysis, and design, configure, document, and coordinate new and improved functionality in Campus Solutions and integrated systems.
• Provide ongoing maintenance, break fixes, and technical and functional support for Campus Solutions, including expert level support for IT service tickets.
• Coordinate system wide Oracle and CO/CMS releases, upgrades, patches, and bundles with all relevant departments, including testing, training, and documentation.
• Participate in development efforts to design, configure, develop, test, and deploy custom API integrations between PeopleSoft and other enterprise systems.
• Build, maintain, and enhance integrations, web and mobile components, and portal applications across the enterprise landscape.
• Write expert, advanced reports and complex queries, and perform data integration, reporting, and analysis at the enterprise level.
• Evaluate AI enabled features within PeopleSoft, Oracle, and third party platforms and advise on responsible, secure, and compliant adoption.
• Stay current with emerging technologies, share knowledge with the team, and champion continuous learning and innovation.
• Apply AI tools in alignment with University data governance, privacy, and security standards.

Minimum Qualifications:

• Equivalent to a bachelor’s degree in a related field and four years of relevant experience.
• Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
• An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.

Knowledge, Skills, and Abilities:

• Knowledge of PeopleSoft Campus Solutions and related enterprise applications, including system configuration, business processes, integrations, reporting, and data management.
• Skill in analyzing business requirements, conducting fit/gap analyses, and translating user needs into effective technical and functional solutions.
• Ability to configure, support, troubleshoot, and enhance enterprise applications and integrated systems in a complex higher education environment.
• Skill in developing and maintaining reports, queries, APIs, data integrations, and automated processes.
• Ability to coordinate system upgrades, patches, testing, documentation, training, and change management activities with multiple stakeholders.
• Knowledge of data governance, information security, privacy, and compliance principles applicable to enterprise systems.
• Skill in communicating and collaborating effectively with technical teams, functional users, vendors, and leadership.
• Ability to evaluate emerging technologies, including artificial intelligence, and recommend innovative, secure, and compliant solutions.
• Demonstrated commitment to continuous learning, problem-solving, customer service, and process improvement.

Preferred Qualifications:

• Work experience in higher education.
• Experience with PeopleSoft Campus Solutions, HCM, or CFS.
• Exposure to system administration, cloud platforms, or DevOps practices.
• Familiarity with scripting or programming languages and API or integration development.
• Familiarity with artificial intelligence tools, machine learning, or process automation, and an interest in applying them responsibly to enterprise systems.
• Demonstrated willingness to explore new technologies and grow across support, administration, and development functions.

General Information:

Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Fair Chance Hiring Ordinance and State Law.

In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.

California State University Dominguez Hills is not currently sponsoring staff or management positions for H-1B employment visas.

The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly.

Closing Statement

California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at [phone].

California State University Dominguez Hills is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Employees at California State University, Dominguez Hills shall abide by the Nondiscrimination Statement.

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended.

Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.