Technical Assistant -Employee Benefits

Alliant Insurance Services; New Jersey; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive employee programs

Competitive financial package

Job summary

A leading insurance firm is looking for a Customer Service Support role focused on providing clerical assistance to producers and the service team. Candidates should demonstrate good verbal and written communication skills, with a high school diploma or equivalent preferred. Responsibilities include managing customer files, assisting with marketing materials, and ensuring efficient office operations. This is a full-time position located in New Jersey, suitable for individuals seeking growth opportunities within a dynamic company.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years related work experience.

Responsibilities

• Provide customer service and clerical support to Producers and service team.
• Set-up and process customer files and maintain data integrity.
• Assist service team with marketing materials and proposals.

Skills

Good verbal and written communication skills

Good customer service skills

Good problem solving skills

Intermediate typing skills (30-35 wpm)

Ability to work within a team

Ability to prioritize work

Proficient in Microsoft Office Suite

Education

High school diploma or equivalent

Up to 2 years related work experience

Job description

At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth.

As one of the 10 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers' compensation, employee benefits, surety, and financial products and services to clients nationwide. More information is available at www.alliant.com.

Summary

Responsible for providing customer service and clerical support to assist Producers and service team in supporting existing accounts and soliciting new business.

Essential Duties And Responsibilities

• Sets-up prospect and customer files; sets-up and process dead files; conducts miscellaneous filing;
• Answers telephone and routes calls to others; operates fax machines, scanners, printers and copiers;
• Assists service team with assembly of marketing materials, proposals and presentations for prospects and customers;
• Inputs prospect and customer data into applications;
• Provides word processing assistance as required;
• Inputs information into agency management system;
• Maintains inventory and coordinates ordering of all commonly used office supplies;
• May conduct agency billing and processing check requests;
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);
• Other duties as assigned.

Education / Experience

• High school diploma or equivalent combination of education and experience
• Up to 2 years related work experience

Skills

• Good verbal and written communication skills
• Good customer service skills, including telephone and listening skills
• Good problem solving and time management skills
• Intermediate typing skills (30-35 wpm)
• Ability to work within a team and to foster teamwork
• Ability to prioritize work for multiple projects and deadlines
• Proficient in Microsoft Office Suite

We are proud to provide comprehensive, high quality employee programs to meet employees’ needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.

For immediate consideration for this position, please click on the “Apply Now" button.

Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status.

If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at 1-877-901-9473 and let us know the nature of your request and contact information.

For more information on Alliant Insurance Service's benefits, click here.