Technical Analyst, Wires Processing & ISO 20022

Inabia-Software-; Atlanta (GA); Hybrid; USD 96,000 - 165,000; Full time

Job summary

Synovus is seeking a Technical Analyst to support and enhance its wire processing applications and payment systems. You will act as a liaison among Business, Operations, Technology, Compliance, and vendor partners, contributing to ISO 20022 transformation and large-scale migrations in an Agile/Scrum setting.

The role focuses on production support, releases, testing, data mappings, and cross-functional collaboration to ensure compliant, reliable payment processing across platforms.

Qualifications

• Bachelor's degree in IT, Computer Science, Business, Finance, or related field.
• 5+ years as a Technical Analyst, Systems Analyst, Business Analyst, or related role.
• Experience supporting wire processing, payments, treasury, or financial services applications.
• Strong analytical, problem-solving, and documentation skills.
• Experience working in Agile/Scrum environments and familiarity with SDLC/application support processes.

Responsibilities

• Provide production support for wire processing applications and related payment systems, including monitoring, incident investigation, and RCA.
• Support release deployments, system upgrades, and post-implementation validation.
• Support ISO 20022 implementation: analyze message-format changes, data mapping, and integration impacts; validate transformations and compliance requirements.
• Support merger/acquisition/conversion programs: customer, account, entitlement, template, and transaction migrations; data mapping, reconciliation, and validation; mock conversions and production cutovers.
• Gather, document, and validate business, functional, and technical requirements; create process flows, user stories, and acceptance criteria.
• Participate in Agile ceremonies (sprint planning, standups, backlog refinement, reviews, retros); manage stories/defects in Jira.
• Develop and execute test plans; support SIT, UAT, regression, performance, and conversion testing; manage defect triage and resolution tracking

Skills

ISO 20022

Wire processing platforms

Agile/Scrum

Education

Bachelor's degree in IT/CS/Business/Finance

Tools

Jira

Confluence

Azure DevOps

SQL

Job description

Synovus is seeking a Technical Analyst to support and enhance its wire processing applications and payment systems. You will act as a liaison among Business, Operations, Technology, Compliance, and vendor partners, contributing to ISO 20022 transformation and large-scale migrations in an Agile/Scrum setting.

The role focuses on production support, releases, testing, data mappings, and cross-functional collaboration to ensure compliant, reliable payment processing across platforms.