This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Technical Analyst – Facets Platform based in the United States.
We are seeking an experienced Technical Analyst to support the development, integration, and operational stability of enterprise healthcare systems built on the Cognizant/TriZetto Facets platform. This fully remote, full-time contract opportunity offers the chance to work on complex healthcare technology initiatives within a collaborative, cross-functional environment. You will serve as a key technical liaison between business stakeholders, development teams, and infrastructure partners. The role combines technical analysis, system integration, SQL-based data analysis, and cloud application support. You will contribute to system enhancements, troubleshoot production issues, and help deliver reliable, scalable healthcare solutions. This is an excellent opportunity for a technically skilled professional who enjoys solving complex problems and improving enterprise healthcare applications.
Accountabilities
- Analyze business and operational requirements and translate them into technical specifications, system designs, and implementation plans.
- Support the design, development, implementation, and maintenance of healthcare applications built on the Cognizant/TriZetto Facets platform.
- Manage and support Facets integrations, extension points, batch processing, and related application components.
- Perform complex SQL queries, data validation, troubleshooting, and analysis to ensure data accuracy and system reliability.
- Collaborate with business stakeholders, developers, infrastructure teams, and other technical partners to deliver effective solutions.
- Support application deployments and operational activities within AWS-based cloud environments.
- Investigate production incidents, perform root-cause analysis, troubleshoot application defects, and coordinate timely resolutions.
- Contribute to system integration initiatives involving APIs, file-based interfaces, and batch processing.
- Participate in application enhancements, cloud modernization initiatives, and ongoing system optimization.
- Follow established SDLC practices, including Agile and Waterfall methodologies, while maintaining technical documentation and communicating project progress.
Requirements
- Minimum of 3 years of relevant professional experience working in the United States, as specified in the original job requirements.
- Proven hands‑on experience with Cognizant/TriZetto Facets, including integrations, extension points, and batch processing.
- Strong SQL skills, including complex query development, data validation, and troubleshooting.
- Working knowledge of the Facets data model and healthcare application architecture.
- Experience supporting AWS deployments and cloud‑based application environments.
- Understanding of system integration architectures, including APIs, file‑based interfaces, and batch jobs.
- Ability to gather, analyze, and translate business requirements into clear technical specifications.
- Experience in production support, incident management, troubleshooting, and root‑cause analysis.
- Strong understanding of software development lifecycle methodologies, including Agile and Waterfall.
- Excellent written and verbal communication skills, with the ability to collaborate effectively across technical and business teams.
- Strong analytical thinking, problem‑solving abilities, and attention to detail.
- Ability to work independently, manage competing priorities, and contribute effectively in a fast‑paced, multi‑project environment.
Preferred Qualifications
- Experience with healthcare payer systems, particularly claims, enrollment, benefits administration, and provider management.
- Familiarity with healthcare operational processes and Facets data models.
- Exposure to cloud migration, application modernization, or enterprise transformation initiatives.
- Experience with .NET applications, ETL processes, or batch scheduling tools.Familiarity with DevOps practices, CI/CD pipelines, and automated deployment processes.
- Experience working with offshore teams and coordinating across multidisciplinary technical groups.
Benefits
- Competitive compensation of $19–$105 per hour.
- Fully remote work arrangement within the United States.
- Full-time contract opportunity with an initial duration of 7 months.
- Career flexibility and professional growth opportunities.
- Employee discount programs.
- Access to additional perks and benefits.