Technical Analyst

MedStar Health; Fort Myers (FL); Remote; Full time

Job summary

A leading company in healthcare technology is seeking a qualified individual to join their IT Services team. This role involves identifying business units' technology needs and providing solutions, ensuring seamless implementation. Ideal candidates possess strong technical skills and a collaborative spirit, contributing actively to projects while maintaining excellent relationships with stakeholders.

Qualifications

• Bachelor's degree required, or 3+ years of relevant experience.
• 1 year of IS hardware/network project management experience preferred.
• Strong technical background and problem-solving skills.

Responsibilities

• Work with organizational business units on technology solutions.
• Identify business requirements and deliver enhancements.
• Support new technologies and project teams.

Skills

Technical background

Project management

Customer service

Problem-solving

Education

Bachelor's degree

3+ years relevant experience

Tools

Active Directory

Microsoft 365

Electronic Faxing Solutions (e.g., RightFax)

Public Key Infrastructure (PKI)

Job description

Location: Remote - FL

Department: IS Information Technology Svcs

Work Type: Full Time

Shift: Shift 1/8:00:00 AM to 4:30:00 PM

Minimum to Midpoint Pay Rate:$37.72 - $49.03 / hour

Summary

Responsible for working with organizational business units on additions, changes or enhancements with the ability to identify business requirements, deliver technology solutions, and advise business units on functionalities, costs, benefits, and implementation requirements of recommended technology solutions. Responsible to support new technologies/programs or enhance existing technologies as assigned. Additionally, responsible for delivering solution based enhancements as assigned, testing and go live support and a contributing member of any assigned project teams.

This position requires a strong technical background, excellent listening skills, ability to recognize problems and responds, gather information, sorts through issues with assistance, seeks input from others, ability to prioritize and complete tasks and projects in high pressure situations. Excellent written, oral, listening, and interpersonal skills. Serves as a collaborative team member in the areas of work ethic, values, and customer service while demonstrating genuine concern for patients and the community. Develops and maintains effective relationships and communications with leaders, technical/application teams and external customers. Excels in collaborative team oriented environment. Assumes other duties as assigned.

Requirements

Education:Bachelors degree required. May accept 3+ years of relevant experience in lieu of degree.

Experience:Strong technical background required. 1 year of IS hardware/network project management experience preferred.

Certification:N/A

License:N/A

Other:Experience with Electronic Faxing Solutions such as RightFax.

In addition, experience with Active Directory, Public Key Infrastructure (PKI), and Microsoft 365

US:FL