Technical Account Manager - Technical Solutions

Vianttechnology; Boston (MA); Hybrid; USD 80,000 - 105,000; Full time

Benefits offered by this job

Fully paid health insurance

Paid parental leave

Unlimited PTO

Job summary

Vianttechnology in Boston is seeking a Technical Account Manager to enhance client relationships and facilitate the adoption of Viant’s advanced measurement solutions. This role involves collaboration with various teams to deliver strategic value to clients while managing complex technical projects.

The ideal candidate will have extensive experience in Technical Account Management, strong project management skills, and a deep understanding of the ad technology landscape. Competitive compensation and generous employee benefits are offered, including fully paid health insurance and unlimited PTO.

Qualifications

• 4+ years of experience in Technical Account Management, Account Management, Project Management, or related roles.
• 2+ years of experience with Ad Tech platforms like DSPs, DMPs, CDPs, or clean room technology.
• Ability to articulate complex technical concepts to both technical and non-technical audiences.

Responsibilities

• Serve as a strategic technical thought leader in the post-sale lifecycle.
• Act as a trusted advisor to senior client stakeholders.
• Collaborate with Sales, Business Intelligence, and Operations teams to deliver solutions.

Skills

Project management

Client service

Ad technology knowledge

SQL proficiency

Tools

Google BigQuery

Cloud-based analytics tools

Job description

WHAT YOU’LL DO

Viant is seeking a highly skilled and self‑motivated Technical Account Manager to serve as a strategic post‑sales thought leader for our most important clients. This role sits at the intersection of technology, measurement, and client strategy, partnering closely with Sales Engineering, Account Management, and product teams to deepen relationships, elevate technical maturity, and accelerate adoption of Viant’s advanced measurement and data solutions. You will play a critical role in scaling strategic accounts post‑sale, translating complex technical and measurement capabilities into clear business value, and helping clients fully realize the long‑term impact of Viant’s platform.

This role is ideal for someone who thrives as a trusted advisor, enjoys shaping solution strategy, and can influence outcomes across both internal and external stakeholders. The ideal candidate will have a combination of exceptional project management and client service skills, as well as knowledge of the advertising technology landscape. You should have a strong understanding of client service best practices and end‑to‑end solutions delivery.

THE DAY‑TO‑DAY

• Serve as a strategic technical thought leader in the post‑sale lifecycle, partnering with Account Management to grow adoption, expand use cases, and retain and upsell key accounts.
• Act as a trusted advisor to senior client stakeholders by aligning Viant’s measurement and data solutions to broader business objectives.
• Partner closely with Sales Engineering to ensure continuity of solution strategy from pre‑sale handoff through execution and optimization.
• Collaborate with Sales, Business Intelligence, and Operations teams to unblock complex challenges and deliver high‑impact solutions for strategic accounts.
• Lead client measurement strategy across Viant Advanced Reporting and third‑party measurement solutions to improve insight quality, performance understanding, and ROI.
• Scope and deliver custom reporting solutions that enable advanced analysis, executive‑level storytelling, and long‑term measurement evolution.
• Develop training materials and documentation to level up internal Sales and Account teams and strengthen post‑sale execution.
• Use Google BigQuery SQL to investigate data discrepancies, validate data integrity, and surface actionable insights that inform optimization and decision‑making.

GREAT TO HAVE

• 4+ years of experience in Technical Account Management, Account Management, Project Management, Ad Operations, or related roles
• 2+ years experience with Ad Tech platforms such as demand‑side platforms (DSPs), data management platforms (DMPs), Customer Data Platform (CDP), and/or clean room technology
• Strong understanding of the ad tech ecosystem, including DSPs, ad serving, programmatic buying, onboarding, and measurement
• Ability to clearly articulate complex technical and measurement concepts to both technical and non‑technical audiences
• Proficiency in SQL (Google BigQuery preferred) and cloud‑based analytics tools
• Strategic mindset with a bias toward action; comfortable operating in ambiguity and influencing without authority

LIFE AT VIANT

Investing in our employees’ professional growth is important to us, but so is investing in their well‑being. That’s why Viant was voted one of the best places to work and some of our favorite employee benefits include fully paid health insurance, paid parental leave and unlimited PTO and more.

COMPENSATION

$80,000 - $105,000

In accordance with California law, the range provided is Viant’s reasonable estimate of the compensation for this role. Final title and compensation for the position will be based on several factors including work experience and education.

EEO / NON‑DISCRIMINATION STATEMENT

Viant is an equal opportunity employer and makes employment decisions on the basis of merit. Viant prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. Viant also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.