Technical Account Manager (rtb.com)

RTB House; Germany (OH); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible working arrangements

Top-of-the-market compensation package

Training program and budget

Job summary

RTB House, operating in over 90 markets, is seeking a Technical Account Manager to join their innovative team and work on a self-service advertising platform. Responsibilities include managing technical operations for clients, coordinating campaign issues, and analyzing campaign effectiveness. Ideal candidates have 2+ years in tech support and strong analytical skills. RTB House offers flexible working arrangements, a competitive compensation package, and opportunities for professional growth in a dynamic multicultural environment.

Qualifications

• 2+ years of experience in tech support or analytical roles.
• Experience with campaign optimization in digital marketing.
• Strong analytical skills are required.

Responsibilities

• Conduct the technical operations for clients.
• Coordinate technical issues for online campaigns.
• Support technical integration with client platforms.
• Analyze campaign effectiveness and propose optimizations.

Skills

Tech support experience

Analytical skills

Campaign optimization

Fluency in English

Tools

Google Analytics 4

Google Tag Manager

Debugging tools

Job description

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel.

Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.

We’re looking for a Technical Account Manager to join rtb.com, where we are developing a self-service advertising platform that enables smaller e-commerce brands to independently run effective display campaigns powered by artificial intelligence.

You Will:

• Conduct the technical operations for our clients;
• Coordinate all technical issues with regard to online campaign launching and running process;
• Support technical integration between rtb.com and client’s e-commerce platform;
• Work closely with sales teams to deliver high standards of customer service;
• Monitor and analyze the effectiveness of online campaigns;
• Propose optimization solutions for processes in order to achieve both internal and external goals.

Desired Experience:

• 2+ years of experience in tech support, analytical roles, and campaign optimization within digital marketing - must have;
• Experience with debugging tools (e.g. Google Chrome DevTools), Google Tag Manager.
• Experience in using Google Analytics 4, MMP knowledge will be an advantage;
• Fluency in English
• Strong analytical skills are a must;
• High level of motivation and willingness to learn;
• Good time management skills and attention to detail;

We Offer:

• We believe in a healthy work-life balance and therefore prioritize flexible working arrangements - you decide whether you want to work remotely, from one of our DACH office spaces, or even temporarily from any other location in the world;
• A top-of-the-market compensation package and an attractive bonus scheme;
• An international working environment that inspires you and enables you to develop projects as part of a highly qualified cross‑functional team;
• Training program, budget, and the tools necessary to develop professional skills and personally
• A rewarding career in a friendly and inspiring atmosphere with no corporate habits and a growing dynamic multi-cultural team.