Technical Account Manager (Remote)

Ordr; Santa Clara (CA); Remote; USD 120,000 - 180,000; Full time

Job summary

A cybersecurity solutions provider is seeking a Technical Account Manager to lead the deployment of their platform across enterprise environments. This role involves guiding stakeholders, conducting workshops, and collaborating with teams for technical success. The ideal candidate has over 5 years of experience in relevant roles and strong skills in network security. This position offers remote work within the U.S.

Benefits

Salary up to $180,000

Career advancement opportunities

Collaborative work environment

Qualifications

• 5+ years of experience in relevant roles in cybersecurity.
• Proven ability to deploy and troubleshoot complex solutions.
• Hands-on expertise in network security and platform configuration.

Responsibilities

• Lead the deployment and configuration across enterprise environments.
• Guide stakeholders on integrations and architecture.
• Conduct workshops and roadmap alignment sessions.

Skills

Technical Account Management

Solutions Architecture

Communication skills

Network segmentation

Problem-solving

Tools

CSM/CRM platforms

Job description

Employer Industry: Cybersecurity Solutions

Why consider this job opportunity:
- Salary up to $180,000
- Opportunity for career advancement and growth within the organization
- Work remotely within the U.S., with a preference for Central or Eastern time zones
- Collaborative and innovative work environment focused on cutting-edge technology
- Chance to make a significant impact on major enterprises' security and scalability

What to Expect (Job Responsibilities):
- Lead the end-to-end deployment and configuration of the employer's platform across complex enterprise environments
- Serve as a trusted technical advisor, guiding stakeholders on integrations, APIs, architecture, and KPIs
- Conduct technical workshops, architecture reviews, and roadmap alignment sessions for customer success
- Collaborate with Sales, Product, Support, and Engineering teams to resolve challenges and provide technical guidance
- Design and lead tailored onboarding programs and customer enablement plans based on technical priorities

What is Required (Qualifications):
- 5+ years of experience in Technical Account Management, Solutions Architecture, or Post-Sales Engineering roles in cybersecurity, segmentation, or networking platforms
- Proven ability to deploy and troubleshoot complex technical solutions and conduct architecture reviews
- Hands-on expertise in network segmentation, network security, and platform configuration
- Strong communication skills to translate technical issues into business value for stakeholders
- Self-motivated learner with a passion for technical growth and customer problem-solving

How to Stand Out (Preferred Qualifications):
- Experience with CSM/CRM platforms; familiarity with Planhat is a plus

#Cybersecurity #TechnicalAccountManagement #RemoteWork #CareerGrowth #Innovation

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.