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Technical Account Manager - PST OR MST - REMOTE

Veeam Software

Seattle (WA)

Remote

USD 163,000 - 234,000

Full time

4 days ago
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Job summary

A leading software company is seeking a Technical Account Manager located in PST or MST time zones. This role requires expertise in data management, consulting, and project management to support the architecture and implementation of Veeam solutions. The ideal candidate will have significant experience with virtualization technologies and excellent communication skills.

Qualifications

  • Hands-on experience with Veeam’s Core products.
  • Fluent in English.
  • Significant experience and understanding of virtualization technologies.

Responsibilities

  • Provide input to the writing of proposals and Statements of Work.
  • Deliver onsite knowledge transfer on Veeam Software solutions.
  • Assist with post-installation issues.

Skills

Communication
Project Management
Data Management
Data Protection
Networking
Virtualization

Education

Bachelor’s Degree in technology

Tools

VMware
Microsoft
Veeam

Job description

Technical Account Manager - PST OR MST - REMOTE

Join to apply for the Technical Account Manager - PST OR MST - REMOTE role at Veeam Software

Technical Account Manager - PST OR MST - REMOTE

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Veeam, the #1 global market leader in data resilience, believes every business should be able to bounce forward after a disruption with the confidence and control of all their data whenever and wherever they need it. Veeam calls this radical resilience, and we’re obsessed with creating innovative ways to help our customers achieve it.

Veeam solutions are purpose-built for powering data resilience by providing data backup, data recovery, data freedom, data security, and data intelligence. With Veeam, IT and security leaders rest easy knowing that their apps and data are protected and always available across their cloud, virtual, physical, SaaS, and Kubernetes environments.

Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, including 74% of the Global 2000, that trust Veeam to keep their businesses running. Radical resilience starts with Veeam.

****MUST BE LOCATED IN PST OR MST TIMEZONE****

The Technical Account manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements.

The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization.

Responsibilities:


  • Provide input to the writing of proposals and Statements of Work
  • Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables
  • Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)
  • Assist with assessment and design of solutions
  • Assist with Veeam Software solution implementation effort estimation
  • Assist with post-installation issues
  • Create white papers, solutions guides, best practices, custom documentation, etc.
  • Deliver onsite knowledge transfer on Veeam Software solutions
  • Assist in the selling of Professional Services
  • Document configuration and completed activities
  • Analyze installed environments and guide optimal Veeam Software configurations
  • Facilitate communication between client and Veeam support
  • Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions
  • Provide input for improvement of process and documentation
  • Overnight travel to meet company goals and objectives
  • Perform other duties, as assigned

Qualifications:


  • VMware VCP, Microsoft MCSE or equivalent experience
  • Prince 2, ITIL, PMP, or equivalent experience
  • Bachelor’s Degree in technology required (A combination of education and experience will be considered)
  • Hands-on experience with Veeam’s Core products
  • Proven Consulting and Project Management experience
  • Excellent communication, interpersonal and relationship-building skills
  • Responsible for understanding customer needs and architecting an appropriate solution.
  • Focuses on developing deep technical knowledge of VEEAM solutions and a broad range of associated Technologies.
  • Significant experience and understanding of virtualization technologies such as VMware and Hyper-V
  • Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)
  • Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)
  • Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
  • Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)
  • Experience with Data Management, Data Protection, Data Analytics
  • Extensive experience with Data Center, Business Continuity and Operating Systems
  • A proven track record of success (Attitude, Competency, Activity Levels)
  • Experience successfully managing multiple simultaneous projects and accounts
  • Working knowledge of Cloud technologies, capabilities, and protocols
  • Fluent in English
  • Quarterly travel to customer

The salary range posted is On Target Earnings (OTE), which is inclusive of base and variable pay. When making an offer of employment, Veeam will take into consideration the candidate’s expectations, experience, education, scope of responsibility for the role, and the current market demands.

United States of America Pay Range

$163,400—$233,400 USD

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.



Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Sales and Business Development
  • Industries
    IT Services and IT Consulting

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