Technical Account Manager, Google Cloud Consulting

Google; Boulder (CO); In loco; USD 114.000 - 163.000; Tempo pieno

Vantaggi offerti da questo lavoro

Equity

Bonus target 15%

Benefits package

Descrizione del lavoro

Google is seeking a Technical Account Manager (TAM) to help customers adopt Google Cloud products and guide their transformation journey. You will manage cloud consulting engagements, coordinating with leadership and cross-functional teams across geographies to deliver outcomes that align with customers' business goals.

The role emphasizes enterprise-scale delivery, governance of adoption timelines, and collaboration with Support, Engineering, and Site Reliability teams to drive customer success.

Competenze

• Bachelor’s degree in CS, Engineering, a related technical field, or equivalent practical experience.
• 5 years of experience in a customer-facing role working with stakeholders.
• Experience supporting customers in cloud operations, cloud technical support, cloud escalation management, or cloud consulting.

Mansioni

• Accelerate customer adoption of Google Cloud by leading the implementation journey and providing technical guidance.
• Advocate for customer needs to overcome adoption blockers and drive new feature development across multiple work streams.
• Develop relationships with stakeholders to understand business needs and lead quarterly business reviews and executive sessions.
• Plan customer events and launches, coordinating with Support, Engineers, and SREs to ensure success and guide issues to resolution.
• Develop best practices from engagements to scale adoption through partners and internal initiatives.

Conoscenze

Customer-facing

Stakeholder management

Cloud experience

Communication

Problem solving

Executive engagement

Formazione

Bachelor's degree in CS/Engineering

Descrizione del lavoro

The application window will be open until at least October 26, 2026. This opportunity will remain online based on business needs which may be before or after the specified date. This role may also be located in our Playa Vista, CA campus. Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Boulder, CO, USA; Los Angeles, CA, USA.

Minimum qualifications:

• Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
• 5 years of experience in a customer‑facing role working with stakeholders, managing customer technical implementations or business programs.
• Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), cloud technical support, cloud escalation management, or cloud consulting.

Preferred qualifications:

• MBA or Master’s degree in a Management, Technical, or Engineering field.
• Experience translating business requirements into technological solutions.
• Experience in application or workload migration to public cloud providers.
• Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third‑party developers to deliver high‑impact solutions.
• Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud‑native application development, hosted services, storage systems, or content delivery networks.
• Excellent written and verbal communication, presentation, problem‑solving, and client management skills.

About the job

As a Technical Account Manager (TAM), you will help customers successfully adopt Google Cloud products. You will lead the successful adoption of Google Cloud at organizations, guiding them through the technical facets of their Google Cloud transformation journey. You'll manage the successful delivery of Cloud Consulting engagements to drive customer adoption of Google Cloud services. In this role, you will regularly engage with various stakeholder groups, including leadership of enterprises and a cross‑functional and geographically dispersed team. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise‑grade solutions that leverage Google’s cutting‑edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Individual pay is determined by factors including job‑related skills, experience, and relevant education or training.

US: $114000 - $163000 (USD) + 15% bonus target + equity + benefits

Responsibilities

Learn more about benefits at Google .

• Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goal and business transformation strategies.
• Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to maintain customer momentum.
• Develop relationships with stakeholders to understand customer’s business, develop roadmaps, and lead quarterly business reviews and executive sessions to better understand business and technical needs.
• Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success, and work with customers and Support to guide issues/escalations to resolution.
• Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .