Technical Account Manager (Fully Remote)

Samsara; United States; À distance; USD 120 000 - 170 000; Plein temps

Avantages offerts par ce poste

Flexible remote model

Professional development stipend

Comprehensive health plans

Résumé du poste

Samsara is the pioneer of the Connected Operations Cloud, helping organizations that depend on physical operations harness IoT data to improve safety, efficiency, and sustainability. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, and we provide product solutions like Video-Based Safety and Vehicle Telematics.

As a Technical Account Manager, you will build and maintain relationships with customers and account teams, develop a deep technical

Qualifications

• 7+ years of experience in technical account management or similar.
• Exceptional technical literacy with hardware, software, and AI technology.
• Strong communication and business acumen with bias for action.

Responsabilités

• Build and maintain relationships with customers and account teams.
• Develop technical understanding of customers' Samsara implementations.
• Transform technical support experience and contribute to team growth.

Connaissances

Strong communication

Business acumen

Bias for action

Outils

Python

Salesforce

Zendesk

Jira

AI Gemini

Description du poste

• Build and maintain relationships with customers and account teams.
• Develop technical understanding of customers' Samsara implementations.
• Transform technical support experience and contribute to team growth.

Requirements:

• 7+ years of experience in technical account management or similar.
• Exceptional technical literacy with hardware, software, and AI technology.
• Strong communication, business acumen, and bias for action.

Additional Skills:

• Python coding skills for enhanced support.
• Experience with Salesforce, Zendesk, Jira, and AI (Gemini preferred).

Working at Samsara:

• Flexible, employee-led remote model.
• Professional development stipend and comprehensive health plans.
• Opportunity to impact industries that run the world.

Samsara

Samsara is the pioneer of the Connected Operations Cloud, helping organizations that depend on physical operations harness IoT data to improve safety, efficiency, and sustainability. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, and we provide product solutions like Video-Based Safety and Vehicle Telematics.