Technical Account Manager, Coatings & Construction

IMCD Deutschland GmbH & Co KG; Cleveland (OH); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading global distribution partner in specialty chemicals seeks a Technical Account Manager in Cleveland to manage accounts within the Coatings & Construction sector. The successful candidate will focus on growing sales, maintaining relationships, and engaging in technical discussions. This full-time remote position requires local knowledge and extensive travel to clients.

Qualifications

• Five plus years of sales experience required.
• Bachelor's Degree in Chemistry, chemical engineering, or related sciences preferred.
• Experience in a fast-paced environment is a plus.

Responsibilities

• Manage accounts for the Coatings & Construction business unit in Cleveland.
• Maintain customer relationships to ensure sales growth and satisfaction.
• Engage in technical discussions with customers and maintain sales pipeline.

Skills

Communication Proficiency

Problem Solving

Customer/Client Focus

Business Acumen

Entrepreneurial Focus

Attention to Detail

Education

Bachelor’s Degree in Chemistry or Chemical Engineering

Master’s Degree or Technical Degree (Desired)

Tools

Microsoft Office

Job description

Technical Account Manager, Coatings & Construction

Technical Account Manager, Coatings and Construction

This role will manage the accounts for our Coatings & Construction business unit within the Cleveland, OH territory. Candidates must be located in the Great Cleveland area to be considered for the role. The majority of accounts are located in the Cleveland area, with some stretching through northern PA and Western New York.

COMPANY BACKGROUND
IMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. An entrepreneurial group founded IMCD in 1995 in the Netherlands. Our vision to transform the distribution industry by continuously adding value to the supply chain through expertise and innovation, is what still drives us today.

Today, we have operations in over 50 countries, where we successfully combine local knowledge with global expertise to obtain sustainable results. IMCD is a strong, innovative business partner and accelerator of solutions for suppliers and producers of consumer, industrial and durable goods in diverse business sectors. Our commercial excellence and solid operations structure facilitate healthy growth.

The Technical Account Manager has a dynamic and challenging role and plays an important part in IMCD’s objective to grow earnings for our strategic principals.

Successful candidates will be responsible to:
Grows earnings, per designated sales goals.
Maintains relationships with existing, core, and target customers at the required level to ensure sales growth and customer satisfaction.
Identifies targets for each strategic principal.
Responds promptly to all leads and writes call reports.
Engages in technical discussions with customers.
Spends 70% of time in front of technical and purchasing contacts.
Makes weekly sales calls.
Participates routinely in technical training sessions.
Maintains and expands the customer / contact and market intelligence database for designated territory.
Maps decision making process and identifies decision makers, within customer / prospect organization.
Manages the sales pipeline from prospect to closure, utilizing the IMCD sales process.

Skills:
Extremely ambitious with the drive and commitment to succeed.
Ability to ask open-ended questions.
Passionate and committed to contributing to continued sales growth.
Outgoing, highly energetic, self-starter, and self-motivated.
Decision-making, problem resolution, and creative thinking skills.
Ability to multi-task activities with shifting priorities.
Desire to learn all products technically.
Entrepreneurial business focuses with strong business acumen.
Excellent listening skills and ability to ask for the order.
Excellent interpersonal and written communication skills.
Organized and focused through daily rituals including action planning and time management.
Attention to detail.
Naturally shows initiative and is solution focused.
Provides strong leadership to achieve sales results.
Well-presented and articulate.
Able to identify decision makers.
Proficient with common computer programs, including Microsoft Office.

Required Qualifications:
Bachelor’s Degree – Chemistry, chemical engineering, or other sciences preferred.
Five plus years of sales experience

Desired Qualifications:
Master’s Degree or Technical degree
Formulation and / or formula production experience are a plus.
Experience in fast-paced environment

Competencies:
Business Acumen.
Problem Solving/Analysis.
Customer/Client Focus.
Communication Proficiency.
Teamwork Orientation.

Supervisory Responsibility:
This position has no supervisory responsibility.

Work Environment
This job is fully remote and involves frequent travel to customers, primarily driving.

Position Type/Expected Hours of Work
This is a full-time position, and the hours of work and days are Monday through Friday from 8 a.m. to 5 p.m., unless otherwise directed. Additional hours may be required as needed.

Travel
This position requires up to 50% travel. Frequently travel is both local and outside the local area and overnight.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

IMCD Offers
If you want to make a real difference and work for a growing and expertise-driven company, then we’d love to hear from you. We’re looking for people who are experts in their field, be it technical, commercial, or managerial. By joining IMCD, you’ll be part of an entrepreneurial, fast-growing group of ambitious and like-minded professionals, where you’ll have the freedom to make your own mark. We are committed to delivering value and acting responsibly. As we grow, we keep our founders’ entrepreneurial spirit intact, creating a world of opportunity. As a truly international company, we have a presence in cities including Singapore, Melbourne, Milan, Cologne, Paris, Zurich, Los Angeles, São Paulo and Toronto. Our Group Office is in Rotterdam, the Netherlands and our shares are traded on the Amsterdam Euronext market, where we are part of the large cap AEX index.