Technical Account Manager: API & Onboarding Solutions

Polymarket; New York (NY); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Unlimited PTO

Competitive salary & equity

Full Health, Vision, & Dental coverage

401k match

Hardware setup including MacBook Pro

Job summary

Polymarket is seeking a Technical Account Manager in New York to enhance client integration with its APIs. The role involves onboarding market makers and troubleshooting issues while ensuring quick live setups through strong technical support.

Ideal candidates have experience in a technical client-facing position, comfortable with coding and explaining complex concepts to varied stakeholders. The position offers unlimited PTO, competitive salary, and comprehensive health benefits.

Qualifications

• 2–5 years in a technical client-facing role.
• Hands-on experience with exchange or trading APIs.
• Strong communication skills for both technical and non-technical stakeholders.

Responsibilities

• Own technical onboarding for market makers integrating with Polymarket’s APIs.
• Serve as primary technical contact post-onboarding.
• Build integration guides and documentation.
• Work with product and engineering on client feedback.
• Monitor client API health and usage patterns.

Skills

Technical account management

Client integration troubleshooting

Coding (Python, JavaScript)

Communication of technical concepts

Understanding electronic trading

Tools

REST APIs

WebSocket

Job description

Polymarket is seeking a Technical Account Manager in New York to enhance client integration with its APIs. The role involves onboarding market makers and troubleshooting issues while ensuring quick live setups through strong technical support.

Ideal candidates have experience in a technical client-facing position, comfortable with coding and explaining complex concepts to varied stakeholders. The position offers unlimited PTO, competitive salary, and comprehensive health benefits.