Technical Account Manager

iO Associates - US; Orlando (FL); Remote; USD 100,000 - 130,000; Full time

Job summary

A leading Adtech company is seeking a Technical Account Manager to enhance client relationships and ensure successful product integration. This role involves working closely with various teams to optimize client experiences and drive business value through technical solutions. Ideal candidates will have a strong background in digital advertising and technical client support.

Benefits

Competitive base + bonus

Work alongside innovators and industry veterans

Chance to shape the future of digital advertising

Qualifications

• 3-5+ years in a client-facing technical role.
• Experience within the Adtech/Martech ecosystem.
• Strong grasp of digital advertising concepts.

Responsibilities

• Own post-sales technical relationships with enterprise clients.
• Drive successful onboarding and integrations.
• Troubleshoot complex issues and coordinate resolution.

Skills

Client-facing technical role

Digital advertising concepts

SQL

APIs

Communication skills

Job description

This range is provided by iO Associates - US. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $130,000.00/yr

Direct message the job poster from iO Associates - US

Empowering advertisers. Engineering performance. Elevating relationships.

Are you a technically savvy client advocate with a passion for advertising technology? One of our high-growth Adtech clients is looking for a Technical Account Manager (TAM) to bridge the gap between their cutting-edge product offering and the success of their enterprise clients.

About the Company:

This is an Adtech leader with a proprietary platform that empowers brands and agencies to optimize their programmatic ad spend with precision and transparency. With a global footprint and a collaborative culture, they're scaling fast, and they need the right people to scale smart.

About the Role:

As a Technical Account Manager, you'll serve as the strategic and technical point of contact for key accounts. You'll work cross-functionally with Product, Sales, and Engineering to deliver seamless onboarding, proactive troubleshooting, and data-driven optimization. You'll not only solve problems, you'll anticipate them.

Key Responsibilities:

• Own post-sales technical relationships with enterprise clients
• Drive successful onboarding, integrations, and ongoing platform usage
• Act as a technical advisor, translating business goals into product solutions
• Troubleshoot complex issues and coordinate resolution with internal teams
• Deliver insights and reporting that drive real business value
• Champion customer feedback and influence product roadmap

What We're Looking For:

• 3-5+ years in a client-facing technical role (e.g., TAM, Solutions Engineer, Ad Ops)
• Experience within the Adtech/Martech ecosystem (DSPs, SSPs, CDPs, etc.)
• Strong grasp of digital advertising concepts (programmatic, attribution, targeting)
• Proficiency in SQL and APIs - You're comfortable speaking both tech and business
• Excellent communication skills and a proactive, solutions-first mindset
• You must be based in Florida (Remote role)

What's On Offer:

• Competitive base + bonus
• Work alongside innovators and industry veterans
• A chance to shape the future of digital advertising

Interested?

Apply today, and we'll reach out with a call to discuss this opportunity further

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Advertising

• Industries

  Software Development

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