Technical Account Manager

AWC; Oklahoma City (OK); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

ESOP

Competitive Pay

Medical, Dental and Vision Insurance

Employer Paid Life Insurance

Paid Time Off and Holiday Pay

Job summary

AWC is seeking a Technical Account Manager in Oklahoma City to work with technology partners and cross-functional teams. You will learn how account management and engineering collaborate to deliver value on time and within budget, while growing your own knowledge and capabilities.

The role requires curiosity, initiative, and the ability to manage a complex schedule as part of a collaborative, co-owner team focused on impactful solutions for customers.

Qualifications

• 2 or 4-Year Technical Degree (Engineering preferred).
• 5 Years of hands-on technical experience.
• Leadership experience as a team lead, a mentor, or a supervisor.
• Ability to see the big picture and manage execution details.

Responsibilities

• Communicate how to implement technical solutions with key accounts.
• Collaborate with inside and outside sales to implement technology solutions.
• Explain concepts from basics of electricity to SCADA database management and networking.
• Provide technical support for PLC, I/O, HMI, SCADA, Drives, and related systems.
• Troubleshoot machines and networks to keep customers running.
• Develop Bills-Of-Material based on customer requirements.
• Demonstrate hardware and software.
• Document best practices and share with colleagues.
• Manage a complex schedule as a motivated self-starter.

Skills

Leadership experience

Big-picture thinking

Hands-on technical experience

Education

2- or 4-year technical degree (Engineering preferred)

Job description

We’re seeking driven, curious people who bring energy to what they do and see challenges as opportunities to learn and improve. Our team of co-owners values enthusiasm, creativity, and a growth mindset, and we’re committed to putting those qualities to work on solutions that matter. If you’re ready to grow and make an impact, we’d love to be on your team.

In a Technical Account Manager career with AWC you will work directly with our technology partners and develop a deep understanding their products and applications. You will learn how our account management teams help users define requirements, how our engineering teams leverage agile design and development methods to create greater value faster, and how our project teams execute to deliver as promised, on time and within budget. The successful candidate will be an ambitious learner who is curious and resourceful to accomplish results as an individual and contribute as a member of a team.

How you’ll make an impact:

• Communicate how to implement technical solutions with some of our key accounts
• Work with our inside and outside sales team to implement word-class technology solutions
• Teach concepts from the basics of electricity and motor control to complex SCADA database management and networking.
• Provide technical support for the following products/technologies: PLC, I/O, HMI, SCADA, Drives, Synchronized Motion Control, Networking, WiFi, Radios, Motor Controls, Control Panel Design, and Power Distribution.
• Troubleshoot existing machines and networks to get customers back up and running.
• Develop Bills-Of-Material based on customer requirements.
• Demonstrate hardware and software.
• Document best practices and share with colleagues.
• Motivated self-starter with the unique ability to manage a complex schedule

Skills you’ll need:

• 2 or 4-Year Technical Degree (Engineering preferred)
• 5 Years of hands-on technical experience
• Leadership experience as a team lead, a mentor, or a supervisor
• Ability to see the big picture and manage the details of execution

The Rewards:

• Employee Stock Ownership Plan (ESOP)
• Competitive Pay
• Medical, Dental and Vision Insurance Package
• Employer Paid Life Insurance
• Paid Time Off and Holiday Pay

About AWC

As employee co-owners, we’re driven to do more than complete tasks; we build fulfilling careers by challenging assumptions and continually raising the bar. We embrace creative, innovative approaches to deepen our expertise and deliver real value to our customers.

We partner strategically with many of the world’s most recognized technology brands to help engineering, reliability, and maintenance teams solve complex problems. As experts in our partners’ technologies, we’re equipped to properly size, select, configure, and support the right solutions. Our goal is simple: combine caring, knowledgeable people with innovative technologies to help our customers succeed.

How We Win Together

We are committed to solving customer problems and welcome team members that want to be the trusted resource to those looking for a partner who out-knows, out-cares, and out-serves everyone else. Every day, we strive to deliver on our mission to empower people to make the greatest positive impact for the communities and families we serve together. Our Winning Together culture starts with a shared commitment to building an environment of inclusiveness, trust, and mutual respect. We know that when people like you are safe to pursue your passions, to learn, to serve, and to share in the rewards from our combined efforts, then we are winning together.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.