Technical Account Manager

QCi; Hoboken (NJ); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading photonics technology company is seeking a Technical Account Manager in Hoboken, NJ, to drive customer engagement and technical alignment for advanced photonics-driven solutions. The successful candidate will work closely with engineering and sales teams to assist customers through technical evaluations and ensure successful integration into workflows. A Master's degree in a related field and 5-10 years of relevant experience are strongly preferred for this integral role in a dynamic industry.

Qualifications

• 5–10 years of experience in photonics, optics, advanced computing, or related high-tech environments.
• Experience working with complex technical products involving high-compute systems.
• Ability to communicate with both technical and non-technical stakeholders.

Responsibilities

• Serve as a technical point of contact for customers.
• Work cross-functionally with Product, Engineering, and Sales.
• Support creation of technical presentations and demos.
• Monitor industry trends and technologies.

Skills

Communication of technical concepts

Problem-solving skills

Ability to work cross-functionally

Organizational abilities

Education

Master’s degree (Electrical Engineering, Photonics, Physics, or related)

Bachelor’s degree with strong relevant experience

Job description

Technical Account Manager

Location: Hoboken, NJ

Division: Revenue

Department: Business Development

Reports to: Chief Revenue Officer

About Us

Quantum Computing Inc. (QCi) (Nasdaq: QUBT) is an innovative, integrated photonics company that provides accessible and affordable quantum machines to the world today. QCi products are designed to operate at room temperature and low power at an affordable cost. The Company’s portfolio of core technology and products offer unique capabilities in the areas of high-performance computing, artificial intelligence, cyber security as well as remote sensing applications.

Position Description

As a Technical Account Manager, you will support customer engagement, adoption, and technical alignment for our advanced photonics‑driven and high‑compute solutions. You will work closely with engineering, product, and commercial teams to help customers understand the capabilities of our technology, guide them through technical evaluations, and ensure successful integration into real‑world workflows.

In this role, you will serve as a technical ambassador—educating customers on how our solutions can accelerate compute‑intensive and optimization‑focused applications, assisting with hands‑on technical scoping, and supporting the end‑to‑end customer lifecycle. You will play a key role in helping organizations evaluate, deploy, and scale advanced technologies built on photonics and high‑performance computing architectures.

Duties and Responsibilities

• Serve as a technical point of contact for customers, supporting product evaluations, integration efforts, and ongoing adoption of advanced photonics and computing technologies.

• Understand customer use cases—particularly those involving compute‑intensive workloads and optimization problems—and help map them to appropriate solutions.

• Work cross‑functionally with Product, Engineering, and Sales to ensure smooth onboarding, technical alignment, and successful deployments.

• Support the creation and delivery of technical presentations, demos, proof‑of‑concepts, and product recommendations.

• Maintain detailed understanding of customer environments, technical needs, feedback, and long‑term growth opportunities.

• Assist in building and managing an opportunity pipeline in collaboration with sales teams.

• Represent the company at industry events, conferences, customer workshops, and technical sessions.

• Support contract discussions and technical scoping for customer engagements.

• Monitor industry trends across photonics, high‑performance computing, and optimization technologies.

• Expected to drive double‑digit millions in annual revenue through new customer acquisitions and partnerships.

Required Skills and Experience

• Master’s degree strongly preferred (Electrical Engineering, Photonics, Physics, Optical Engineering, or related technical field). Bachelor’s acceptable with strong relevant experience.

• 5–10 years of experience in photonics, optics, advanced computing, or related high‑tech environments.

• Experience working with or supporting complex technical products—preferably involving high‑compute systems, photonics‑based hardware, or optimization technologies.

• Ability to communicate technical concepts to both technical and non‑technical stakeholders.

• Strong problem‑solving skills and comfort working with customers on real‑world technical challenges.

• Experience supporting product adoption, customer technical success, or pre‑/post‑sales engineering activities.

• Excellent collaboration skills and ability to work cross‑functionally with engineering, product, and business teams.

• Strong organizational abilities with comfort managing multiple customer engagements simultaneously.

Preferred Qualifications

• Experience in technical account management, solutions engineering, or technical customer success roles.

• Background in photonics‑based systems, optical components, sensors, or high‑performance computing.

• Familiarity with technical sales processes, product evaluations, or customer integration cycles.

• Exposure to optimization problems, HPC workflows, or computational modeling environments.

• Experience working in fast‑paced, innovative technology companies.

Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated above.

Statements outlined in this section are designated as essential job functions in accordance with the Americans with Disabilities Act of 1990.