Technical Account Manager

Vance Airscoop; City of Albany (NY); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Medical, Vision, and Dental

Competitive Pay and PTO

Flexible Heath Spending and Dependent…

Job summary

NY Creates seeks a Technical Account Manager to bridge customer needs with AIM Photonics' photonic and packaging capabilities. You will translate applications into manufacturable photonic solutions and provide first-level support using PDKs/ADKs to design PICs and packages.

You will lead discussions with customers, draft SOWs, and collaborate with Marketing and Business Development to tailor messages for industry events.

Qualifications

• BS in electrical engineering or related field with 5+ years' experience
• Experience in semiconductors, microelectronics, or integrated photonics
• Circuit design with layout or simulation of photonics/electronics
• Strong communication and attention to detail
• Ability to work independently and with cross-functional teams

Responsibilities

• Serve as technical bridge between customer needs and photonic/packaging capabilities
• Translate customer requirements into manufacturable photonic/packaging solutions
• Provide first-level technical support using PDKs/ADKs to design PICs and packaging
• Create statements of work (SOWs) after NDA/PDK steps and coordinate with technical teams
• Collaborate with Marketing, Communications, and Business Development for messaging and events
• Develop strategies to fill MPW runs and capacity at the TAP Facility
• Perform other duties as assigned

Skills

Circuit design

Technical communication

Detail oriented

Self-starter

Cross-functional collaboration

Education

BS in Electrical Engineering

Tools

EDA/EPDA software

Job description

About NY Creates:

NY Creates serves as a bridge for advanced electronics, leads projects that advance R&D in emerging technologies, and generates the jobs of tomorrow. NY Creates also runs some of the most advanced facilities in the world, boasts more than 3,000 industry experts and faculty, and manages public and private investments of approximately $25 billion - placing it at the global epicenter of high-tech innovation and commercialization.

Job Description:

Position Summary, Technical Account Manager

As a NYCreates Technical Account Manager assigned to AIM Photonics you will play a pivotal role as the technical bridge between the customer/end-user's needs and our photonic and advanced packaging capabilities. As Technical Account Manager, the role is responsible for translating customer application requirements into manufacturable photonic/packaging solutions and help customers accelerate time-to-market/time-to-field. In addition, the Technical Account Manager is to provide first level technical support using our PDKs/ADKs, taping our chip designs, and testing the resulting chips/packages.

Key Responsibilities

• Technical interface with users interested in AIM Photonics.
• Meet with customers to understand their application space and translate their needs into specific solutions that wecan provide.
• Provide first level technical support in using our PDKs and ADKs to design PICs and packaging builds.
• The Technical Account Manager picks up from an initial sales lead, tracks NDAs/PDK agreements, and generates statements of work (SOWs) for sign-off by the technical team.
• Work with the Marketing, Communications, and Business Development teams to tailor messaging, represent AIM Photonics at industry events, and serve as the first line of technical service before the engineering teams.
• Develop and implement strategies to fill MPW runs and capacity at the Test, Assembly, and Packaging (TAP) Facility.
• Other reasonable duties assigned.

Requirements:

Minimum Qualifications, Technical Account Manager

• BS in electrical engineering, optics, physics, chemistry or other relevant technical engineering fields with at least five years' relevant experience
• Work experience in semiconductors, microelectronics, or integrated photonics
• Circuit design skills with layout and/or simulation of photonics or electronics
• Out-going, professional, and personable communications skills
• Extraordinary attention to detail with experience organizing customer development and satisfaction business processes
• Ability to self-start, work independently, and collaborate with cross-functional teams

This position is contingent on the satisfactory completion of a background check; this position may require annual background checks.

Preferred Qualifications, Technical Account Manager

• MS or PhD in electrical engineering, optics, physics, chemistry or other relevant technical engineering fields
• Experience with EDA/EPDA software solutions and workflows, particularly for photonics

This position is contingent on the satisfactory completion of a background check; this position may require annual background checks.

Benefits

• Medical, Vision, and Dental
• Competitive Pay and PTO
• Flexible Heath Spending and Dependent Care Accounts
• Basic / Optional Life Insurance
• Post-Retirement Health Insurance
• Employer contribution of 7% of earnings to a Basic Retirement plan after meeting one year of service.
• Optional employee contributed retirement account.

Location:257 Fuller Road, Albany, NY 12203

Salary Range:$140,000 - $180,000

*Posted salary rates are determined upon experience and education

Additional Information:

NOTE: Some positions require access to export-controlled commodities, technical data, technology, software, or restricted programs where U.S. Government authorization may be required.
For positions requiring such access, offers of employment are contingent upon the employer being able to obtain the necessary authorization, including, if required, an export license from the U.S. Department of Commerce's Bureau of Industry and Security, the U.S. Department of State's Directorate of Defense Trade Controls, or other government agencies. The decision to pursue an export license application is at The Research Foundation for SUNY's sole discretion. Proof of status may be required prior to employment in connection with necessary authorizations.
Employment is with the Research Foundation for SUNY. The Research Foundation is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.
In compliance with the Americans with Disabilities Act (ADA), if you have a disability and require a reasonable accommodation to apply please call Human Resources at 518-437-8686.