Tech Writer/Editor

Syms Strategic Group, LLC (SSG); Ashburn (VA); Remote; USD 74,000 - 82,000; Full time

Job summary

Syms Strategic Group (SSG) is seeking a talented Tech Writer/Editor for a remote, full-time role supporting Veterans Affairs (VA). The position requires 10+ years of professional experience, a Public Trust clearance, and proven ability to develop and edit technical publications, manuals, and proposals.

You will collaborate with SMEs, PgMs, and engineers to gather, validate, and publish clear documentation; manage multiple projects; and use Microsoft Office and content-management tools.

Qualifications

• Demonstrated experience developing, editing, and maintaining technical documentation, reports, manuals, procedures, and other technical publications.
• Strong written and verbal communication with high attention to detail, grammar, style, and document quality.
• Translate complex technical or business information into clear, concise documentation.
• Experience collaborating with SMEs, PgMs, engineers, and stakeholders.
• Proficiency with Microsoft Office Suite and document collaboration tools.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Strong organizational, analytical, problem-solving, and critical-thinking skills.
• Work independently with minimal supervision and good judgment.
• Experience editing and coordinating work of multiple writers.
• Knowledge of technical publication standards and style guides.
• Experience supporting proposal development, government contracting, defense, engineering, or professional services.
• Familiarity with content management systems and workflow tools.
• Experience developing SOPs, training materials, or user guides.
• Experience with document layout and publishing tools.
• Experience with cross-functional teams and customer/stakeholder engagements.
• Customer-service orientation.

Responsibilities

• Write and update material for reports, manuals, briefs, proposals, and related technical publications.
• Refine work of writers and coordinate activities of writers in publishing material.
• Apply industry practices, standards, and general concepts.
• Develop solutions to moderate scope problems.
• Refer to policies for guidance.
• Contribute to organizational projects and goals.
• Represent the organization on specific projects.

Skills

Technical writing

Editing

Documentation

Communication

Collaboration

Project management

Attention to detail

Independent work

Content management

Publication standards

SOPs

Training materials

Customer service

Education

Bachelor’s degree in CS/Engineering or related

Tools

Edifecs

Microsoft Office (Word, PowerPoint, Excel, SharePoint)

Visio

Job description

Syms Strategic Group (SSG) is seeking a talented Tech Writer/Editor

Location: Remote

Department: Veterans Affairs (VA)

Type: Full Time

Min. Experience: Experienced

Security Clearance Level: Public Trust (MBI)

Salary Range: $74,263- $81,970

If you have previously applied to Syms Strategic Group (SSG), there is no need to reapply. Applications are still under review.

Military Veterans are highly encouraged to apply!

Essential Duties And Responsibilities

• Write and update material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures, and installation, operation, and maintenance
• Refine work of writers and coordinate activities of writers engaged in preparing technical, scientific, medical, or other material for publication in conjunction with or independent from manufacturing, research, and related activities
• Frequent use and general knowledge of industry practices, techniques, and standards
• Utilize general application of concepts and principles
• Develop solutions to a variety of problems of moderate scope and complexity
• Refer to policies and practices for guidance
• Contribute to the completion of organizational projects and goals
• Represent organization on specific projects

Required Skills and Experience

• Demonstrated experience developing, editing, and maintaining technical documentation, reports, manuals, procedures, process guides, proposals, and other business or technical publications
• Strong written and verbal communication skills with exceptional attention to detail, grammar, style, and document quality
• An ability to translate complex technical, operational, or business information into clear, concise, and user-friendly documentation
• Experience collaborating with subject matter experts (SMEs), Program Managers (PgMs), engineers, and business stakeholders to gather and validate information
• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint) and document collaboration tools
• An ability to manage multiple projects simultaneously while meeting deadlines in a fast-paced environment
• Strong organizational, analytical, problem-solving, and critical-thinking skills
• An ability to work independently with minimal supervision and exercise sound judgment in prioritizing work and resolving issues
• Experience editing and coordinating the work of multiple writers or contributors
• Knowledge of technical publication standards, document control processes, and style guides
• Experience supporting proposal development, government contracting, defense, engineering, technology, or professional services organizations
• Familiarity with content management systems, document repositories, and workflow tools
• Experience developing process documentation, standard operating procedures (SOPs), training materials, or user guides
• Experience with document layout and publishing tools such as Microsoft Office products such as Word, Excel, PowerPoint, and Visio, or similar applications
• Experience working with cross-functional teams and representing an organization during customer or stakeholder engagements
• Self-motivated and proactive with a strong customer-service orientation
• An ability to adapt to changing priorities and business requirements
• A commitment to producing accurate, high-quality deliverables

Professional Certifications

None required, but an Edifecs certification is preferred

Years of Professional Experience

10+ years of professional experience

Desired experience

Deep hands-on EDIFECS experience in Electronic Data Interchange X.12 (EDI) Transactions Standards involving key X12 workflows involving the following transactions:

• X.12 medical claims (837, 834, 835, 277, etc)
• 270/271 and 278 transactions
• 999 transactions

Knowledge of HIPAA compliance requirements in cloud data architecture

Experience working within large, regulated enterprises or federal environments

Experience with Edifecs

Formal Education

Bachelor’s degree in Computer Science, Engineering, or a related scientific/technical discipline and 10 years of relevant experience; an additional eight (8) years of relevant experience may be substituted for education

Citizenship Requirement

U.S. Citizenship required for this specific opportunity

Security Clearance Requirements

Must possess or qualify for a Public Trust (MBI)

CRITICAL NOTES:

• SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume. Applications with inconsistencies will not be considered
• Recruiters or Third parties will not be considered
• This is a 100% U.S. based remote position. However, candidates from CA, CO, IL, MN, NJ, NY, OR, or WA will not be considered
• This is a W-2 position
• All interviews will be conducted on Microsoft Teams with your camera on; there will be no exceptions
• As part of our screening process, you will be requested to provide a link to your LinkedIn profile

U.S Citizenship is required for this specific opportunity

Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.

Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.