Tech Specialist & Service Liaison — IT Services Springboard

Grinnell College; Grinnell (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Professional development opportunities

Cohort-based program structure

Potential salary increase up to 20% annually

Job summary

Grinnell College in Iowa offers a unique full-time Technology Specialist position as part of its Springboard Program. Recent graduates will be engaged in mentoring, receive professional development, and gain hands-on experience in various technology fields.

The program supports career growth and offers a competitive salary that may increase annually. Successful candidates will earn a certificate from Grinnell College upon completing three years, enhancing their professional credentials while contributing to the college's mission of diversity and inclusion.

Qualifications

• Recent graduates of any discipline are eligible.
• No prior technology experience required for Bachelor's degree holders.
• Associate's degree holders must have IT coursework.

Responsibilities

• Advocate for constituents in ITS decision-making.
• Assist with ticket resolution and disseminate service information.
• Act as technical triage specialists for support tickets.

Education

Bachelor's degree or higher

Tools

Professional certifications

Job description

Grinnell College in Iowa offers a unique full-time Technology Specialist position as part of its Springboard Program. Recent graduates will be engaged in mentoring, receive professional development, and gain hands-on experience in various technology fields.

The program supports career growth and offers a competitive salary that may increase annually. Successful candidates will earn a certificate from Grinnell College upon completing three years, enhancing their professional credentials while contributing to the college's mission of diversity and inclusion.