Tech Specialist 2

M.c.-Dean,-Inc.; San Jose (CA); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision insurance

Tuition reimbursement

Job summary

M.C. Dean seeks a Tech Specialist 2 to join its Security and Electronic Systems (SES) unit in the United States.

This role supports design, integration, and maintenance of electronic security services for federal, local, and commercial customers, including intrusion detection, access control, biometric authentication, and video surveillance. The successful candidate will consult with clients, develop customized solutions, deliver technical presentations, and prepare proposals.

Qualifications

• 8+ years of experience with installation, troubleshooting and/or testing electronic security systems.
• Alternatively 6+ years with an Associate degree.
• Reliable attendance at customer site required.

Responsibilities

• Consult with clients to identify needs and match products.
• Prepare and deliver technical presentations to clients.
• Develop customized security solutions for clients.
• Create detailed proposals with pricing and deployment plan.
• Maintain relationships and provide post-sale support.
• Lead market surveys, lab evaluations, pilots of security technologies.
• Coordinate system interfaces and design across teams.

Skills

Customer site presence

Willingness to travel

Flexible schedule

Education

High School Diploma/GED

Associate degree

Job description

Overview

About M.C. Dean

M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

Why Join Us?

Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.

We are seeking a Tech Specialist 2 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets.

Responsibilities

• Consult with clients to identify their specific needs and challenges and match them with suitable product solutions.
• Prepare and deliver technical presentations to potential clients, showcasing product features and benefits.
• Develop customized solutions for clients by tailoring product offerings to meet their specific requirements.
• Craft detailed proposals that outline the proposed solution, pricing, and implementation plan.
• Maintain ongoing relationships with clients, providing post-sale support, and addressing technical concerns.
• Develop and execute market surveys, lab evaluations, proof of concepts, and pilots of various physical security technologies.
• Assists with the development of system requirements, functional requirements, and allocation of the same to individual hardware, software, facility, and personnel components
• Participates in interface definition, design, and changes to the configuration between affected groups and individuals throughout the life cycle
• Generates alternative system concepts, physical architectures, and design solutions
• Participates in establishing and gaining approval for requirements, designs, interfaces, test procedures, etc., that provides a common reference point for hardware and software developers
• Defines the methods, processes, and evaluation criteria by which the systems, subsystems and work products are verified against their requirements in a written plan
• Develops system design solution that satisfies the system requirements and fulfills the functional analysis
• Provides technical direction for the development, engineering, interfacing, integration, and testing of specific components of complex hardware/software systems to include requirements elicitation, analysis and functional allocation, conducting systems requirements reviews, developing concepts of operation and interface standards, developing system architectures, and performing technical/non-technical assessment and management as well as end-to-end flow analysis
• Develops scenarios (threads) and an Operational Concept that describes the interactions between the system, the user, and the environment, that satisfies operational, support, maintenance, and disposal needs.
• Reviews and/or approves system engineering documentation to ensure that processes and specifications meet system needs and are accurate, comprehensive, and complete
• Conducts quantitative analysis in non-functional system performance areas like Reliability, Maintainability, Vulnerability, Survivability, etc.
• Establishes and follows a formal procedure for coordinating system integration activities among multiple teams, ensuring complete coverage of all interfaces
• Prepares time-line analysis diagrams illustrating the flow of time-dependent functions
• Establishes a process to formally and proactively control and manage changes to requirements, considers impacts prior to commitment to change, gains stakeholder buy-in, eliminates ambiguity, ensures traceability to source requirements, and tracks and settles open actions

Qualifications

• High School Diploma/GED with 8+ years of experience with installation, troubleshooting and/or testing of electronic security systems or
• Associates with 6+ years of experience
• Reliable attendance at customer site during work hours required by customer
• Ability to work a flexible schedule that includes occasional nights and weekends
• Ability to travel up to 15%

What we offer:

What we offer:

• A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.
• An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.
• Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.
• Open and transparent communication with senior leadership as well as local office management.

Benefits

We offer an excellent benefits package including:

• A competitive salary
• Medical, dental, vision, life, and disability insurance
• Paid time off
• Tuition reimbursement
• 401k Retirement Plan
• Military Reserve pay offset
• Paid maternity leave

Abilities

• Exposure to computer screens for an extended period of time.
• Sitting for extended periods of time.
• Reach by extending hands or arms in any direction.
• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Communicate information and ideas in speaking so others will understand.
• Read and understand information and ideas presented in writing.
• Apply general rules to specific problems to produce answers that make sense.
• Identify and understand the speech of another person.

Pay Range

USD $99,680.00 - USD $124,600.00 /Yr.