Tech Service Dispatcher: Schedule & Customer Liaison

Aire Serv of Smith County; Bridgeton (AL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Weekly Pay

Comprehensive Insurance

401K with company match

Paid vacation & holidays

Uniforms & needed technology

Company meals

Job summary

Complete Home Services is seeking a dedicated Dispatcher to organize and manage daily technician schedules, ensuring timely service delivery and high customer satisfaction. You will monitor real-time service status, adjust plans as needed, and act as a liaison between technicians, customers, and office staff.

The role emphasizes clear communication, attention to detail, and teamwork in a supportive culture with weekly pay and comprehensive benefits.

Qualifications

• Strong written and verbal communication skills.
• Detail-oriented with strong data entry skills.
• Positive attitude and teamwork mindset.
• Typing skills are a plus.

Responsibilities

• Dispatch technicians.
• Answer inbound calls.
• Check in all equipment and packages delivered to the warehouse.
• Call customers to schedule installation of new equipment.
• Take payments on installs and apply payments to jobs.
• Communicate with technicians, customers, and office staff to support daily operations.
• Adjust schedules as needed to maintain efficient service delivery.

Skills

Communication skills

Attention to detail

Team player

Typing skills

Job description

Complete Home Services is seeking a dedicated Dispatcher to organize and manage daily technician schedules, ensuring timely service delivery and high customer satisfaction. You will monitor real-time service status, adjust plans as needed, and act as a liaison between technicians, customers, and office staff.

The role emphasizes clear communication, attention to detail, and teamwork in a supportive culture with weekly pay and comprehensive benefits.