Tech-Savvy Bank Teller | Customer Growth & Risk-Smart Service

santander; Harrisburg (Dauphin County); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander is seeking a Full Time Teller in Harrisburg, PA, to process transactions, assist customers, and support daily branch operations. The role requires cash handling and customer service experience, with a focus on accuracy, compliance, and risk awareness.

Ideal candidates will be able to work flexible hours, including weekends and evenings, and will use digital tools to guide customers toward self-service options while maintaining a welcoming, organized branch environment.

Qualifications

• 6+ months cash handling experience required.
• 6+ months demonstrated customer service experience required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced environment.
• Understands the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, including weekends and evenings.

Responsibilities

• Process deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management protocols to prevent fraud.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Educate customers on self-service options using digital tools.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area to create a welcoming environment.
• Responsibilities may extend to supporting nearby branch locations based on business needs.

Skills

Cash handling

Customer service

Risk awareness

Communication

Digital tools

Attention to detail

Multi-tasking

Computer proficiency

Basic math

Flexible hours

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander is seeking a Full Time Teller in Harrisburg, PA, to process transactions, assist customers, and support daily branch operations. The role requires cash handling and customer service experience, with a focus on accuracy, compliance, and risk awareness.

Ideal candidates will be able to work flexible hours, including weekends and evenings, and will use digital tools to guide customers toward self-service options while maintaining a welcoming, organized branch environment.