Tech-Safety Program Coordinator for IPV Survivors

Sanctuary for Families

New York (NY)

Hybrid

USD 72,837 - 80,458

Full time

14 days+

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Benefits offered by this job

Health, Dental and Vision Insurance

Employer‑paid life insurance

Employer retirement contribution

Paid time off (Holidays, Vacation, etc

Generous Leave Policy

Flexible spending account / Health-sso

Student loan assistance

Tuition reimbursement program

Gym reimbursement program

Wellness program and rewards

Job summary

Sanctuary for Families in New York City is seeking a Senior Program Coordinator to oversee the Technology Facilitated Abuse Clinic (STAC) and expand tech-safety services for survivors of IPV. You will coordinate with partner agencies, volunteers, and staff to assess cybersecurity risks and provide direct services.

The role requires program coordination or case management experience with IPV survivors, trauma‑informed approaches, and strong communication.

Qualifications

Bachelor’s degree in social work, psychology, or related field.
2+ years of relevant experience, preferably with survivors of intimate partner violence.
Excellent written and verbal communication skills.
Excellent organizational skills and attention to detail.
Strong public speaking/presentation skills.
Experience with advocacy for domestic violence, intimate partner violence, or related area.
Ability to work with a wide range of professionals, including information technology professionals, volunteers, and IPV advocates.
Knowledge of or strong interest in and comfort with technology and tech safety.
Comfort with delivering trauma-informed and culturally competent services to IPV survivors and working with NYC’s diverse communities.
Ability to function independently and work on a team.

Responsibilities

Coordinate volunteer program that assists gender-based violence survivors with tech abuse by assessing cybersecurity risks of cell phones, emails, apps, geolocation devices, and other technology.
Conduct and coordinate client intake and screening to assess clients’ needs and appropriateness for clinic services.
Coordinate case management with SFF, CETA staff, volunteers, and partner agencies.
Conduct appointments with clients to assist with technology‑facilitated abuse.
Assess and refer clients in need of mental health services.
Recruit, train, and coordinate volunteers, ensuring meeting standards for security and privacy protocols and trauma‑informed care.
Coordinate and maintain internal and external partnerships.
Collaborate internally with data team to develop and update digital tracking of services.
Maintain digital records of services provided to clients.
Create and coordinate dissemination of public resources for partners and survivors.
Coordinate with volunteer program staff around recruiting, training, and sustaining CETA’s volunteers.
Develop and deliver tech safety trainings for partner organizations and survivor groups.
Participate in community events, outreach, panels, etc. to grow awareness of tech safety.
Assist Development Department with grants and funding proposals and reports as needed.
Assist with developing STAC implementation plan at SFF; help support creation of documentation/protocols/policies and infrastructure needed to support the STAC transition to SFF.
Attend required meetings at Sanctuary for Families.
Perform any other department of agency‑related duties or special projects as directed by supervisors.