Tech Risk Management Leader – IT Service Compliance

Charles Schwab; Austin (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Charles Schwab is seeking a Manager in Technology Risk Management (TRM) within Corporate Risk Management. The role focuses on independent oversight of IT Service Management processes, ensuring risk requirements are understood and managed, and collaborating across audit, risk, technology, and business teams.

This on-site position reports to the Director and emphasizes stakeholder partnerships to influence action for sustainable change.

Qualifications

• 2+ years of demonstratable experience in either technology operations or technology risk management.
• Ability to identify, assess, and prioritize potential risk
• Experience with data analysis and reporting, with sharp analytical skills and strong attention to detail and accuracy
• Ability to effectively communicate with technical and executive audiences; both oral and written is required with demonstrated presentation skills
• Experience working with partners at all levels and across functional lines (audit, risk management, technology teams and business teams) to bring diverse points of view together
• Ability to work independently and proactively, with minimal guidance
• Ability to work on multiple projects simultaneously while prioritizing based on risk/business needs with effective organizational and time management skills
• Strong interpersonal, analytical, problem-solving, influencing, prioritization and conflict resolution skills
• Bachelor's degree

Responsibilities

• Conduct policy/standard oversight in IT Service Management and ensure compliance.
• Collaborate with technology and business teams to assure risks and risk management requirements are understood.
• Assess IT Service Management processes for compliance with standards, regulatory requirements, and best practices.
• Perform risk assessments and testing where appropriate.
• Establish strong partnerships with stakeholders by building trust through subject matter expertise and integrity to drive sustainable change.

Skills

Tech risk mgmt

Risk assessment

Data analysis

Stakeholder comms

Cross-functional work

Independent work

Project prioritization

Interpersonal skills

Education

Bachelor's degree

Tools

Tableau

Job description

Charles Schwab is seeking a Manager in Technology Risk Management (TRM) within Corporate Risk Management. The role focuses on independent oversight of IT Service Management processes, ensuring risk requirements are understood and managed, and collaborating across audit, risk, technology, and business teams.

This on-site position reports to the Director and emphasizes stakeholder partnerships to influence action for sustainable change.