Tech Risk & Controls Lead

J.P. Morgan; New York (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

JPMorganChase in New York is seeking a Tech Risk & Controls Lead to design and operate technology general and application controls across multiple lines of business, partnering with product owners, auditors, regulators and control teams to strengthen the firm’s risk posture.

You will drive testing, risk reporting and governance, lead cross-functional teams, and advance AI-assisted approaches to risk evidence while ensuring audit readiness and regulatory alignment.

Qualifications

• 5+ years of experience in IT controls attestation audits, including SOC/SOX audits.
• Exceptional issue management, exceptions analysis and problem solving skills.
• Experience using enterprise AI capabilities to support risk/workflows with strong validation habits and awareness of data sensitivity.
• Proficient knowledge in data security, risk assessment, reporting, control evaluation, design and governance.

Responsibilities

• Identify, quantify, communicate and manage technology risk with root cause analysis.
• Develop relationships with LOB technologists, assessment teams and data officers.
• Lead readiness assessments for controls and governance to avoid external audit impacts.
• Coordinate with external auditors to meet regulatory requirements; lead SOC-attestation development.
• Oversee remediation and drive timely control issue resolution.
• Promote AI-assisted approaches to streamline testing and reporting with human review.

Skills

IT Controls attestation audits

SOC/SOX audits

Risk management and governance

Communication with auditors & StakeHld

Education

Certifications: CPA, CISA, CISM, CRISC, CISSP

Job description

Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.

As a Tech Risk & Controls Lead in Cybersecurity Technology & Controls, you will be responsible for design and operating effectiveness of technology general controls and operational controls, spanning multiple line of businesses and technology organizations. SOC1/2 and other global attestation reports are delivered to thousands of the firm’s corporate clients and key regulators of the firm’s standards.

You will provide subject matter expertise overseeing testing around IT General and Application Controls by partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business.

Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.

Job responsibilities

• Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
• Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
• Partner with business owners, and external auditors to meet client and/or regulatory requirements; taking the lead in new SOC-attestation report development and readiness.
• Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance
• Lead proactive readiness- assessments (platforms, tools, applications) to ensure controls are suitably designed and placed in operation, and that appropriate governance is in place to avoid impacts to external audits
• Oversee remedial work streams, assessing effectiveness of proposed solutions and driving timely and effective solutions to control issues potentially impactful to programs
• Uses enterprise-authorized AI capabilities within the work environment to accelerate synthesis of risk/control evidence and draft executive-ready reporting, validating outputs and handling data according to sensitivity and security requirements
• Promotes reuse-first, AI-assisted approaches to streamline recurring control testing and issue/action-plan management routines, ensuring human review and alignment to auditability and regulatory expectations
• Lead x-LOB teams in identifying appropriate response to external auditors with respect to potential and confirmed control exceptions, including identification of relevant compensating controls for deficiencies
• Communication to key stakeholders to ensure a no surprises environment, and facilitate development, maintenance and delivery of consistent and meaningful reporting and metrics
• Timely reporting on program status to senior management stakeholders
• Develop educational / guidance resources for use by Technology Risk & Controls and Technology personnel

Required qualifications, capabilities, and skills

• Obtain 5+ years of experience or equivalent expertise within a "Big Four" or top IT consulting firm, at least 2 of which are at Manager level - leading planning and/or executing IT Controls attestation audits, including SOC/SOX audits
• Exceptional issue management, exceptions analysis and problem solving skills
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technology risk and controls workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted risk summaries and recommendations before use, escalating when uncertain and ensuring outcomes align to security, auditability, and regulatory expectations.
• Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
• Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives
• Strong program management and problem solving skills, with proven ability to deliver quality results in a deadline-driven environment
• Confidence and self-assurance in interactions with external auditors, senior management and clients
• Must be a detail oriented, quality-focused manager; with strong documentation and reporting skills
• Ability to work effectively in a global team environment, to reach across the firm to engage appropriate management, set agendas, lead calls with senior management and drive results in a matrix organization

Preferred qualifications, capabilities, and skills

• CPA, CISA, CISM, CRISC, CISSP, or similar industry-recognized certifications are preferred

#CTC

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. This SOC-Attestation Management role calls for a strong manager with experience leading the execution of global controls attestation audit engagements (SOC1, SOC2, ISAE 3402, AT-C 205). These attestation reports are delivered to thousands of the firm’s corporate clients and key regulators of the firm. Successful execution of responsibilities requires a candidate who has a strong client service orientation, is highly organized and demonstrates strong issue identification, problem solving, collaboration and communication skills, including ability to interact with senior management, external auditors and operate across multiple lines of business and corporate teams. Required experience includes at least 5 years of experience within a "Big Four" or top IT consulting firm, at least 2 of which are at Manager level - leading planning and/or executing IT Controls attestation (including SOC) audits.