Tech Risk and Controls Lead, Global Payments

Aumni; Houston (TX); On-site; USD 150,000 - 210,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Tech Risk & Controls Lead in Payments & Global Banking to drive risk mitigation and operational excellence across technology platforms.

You will identify, assess, and remediate technology risks, partner with product and data teams, and ensure regulatory readiness through robust controls and governance. In this role, you will leverage AI tools to accelerate risk evidence, deliver executive-ready reporting, and guide a diverse team in a dynamic risk landscape.

Qualifications

• At least 7 years of experience in technology risk management or related field.
• Ability to obtain and maintain Federal Public Trust suitability.
• Experience using enterprise AI capabilities and validating outputs for security and auditability.
• Familiarity with risk management frameworks and financial industry regulatory requirements.
• Proven ability to translate technology insights into strategic decisions for executives.

Responsibilities

• Identify and manage technology risk with root-cause analysis and remediation.
• Leverage enterprise AI to accelerate risk evidence and draft executive reports.
• Foster cross-functional partnerships with LOB technologists and data officers.
• Govern controls, policies, issues, and metrics for senior leadership insights.
• Monitor control effectiveness, identify gaps, and suggest improvements.
• Promote AI-assisted, reuse-first testing with proper auditability.

Skills

Technology risk management

Cybersecurity

AI/automation capabilities

Regulatory compliance

Data security

Executive communication

Job description

Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.

As a Tech Risk & Controls Lead in Payments & Global Banking, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.

Job responsibilities

• Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
• Uses enterprise-authorized AI capabilities within the work environment to accelerate synthesis of risk/control evidence and draft executive-ready reporting, validating outputs and handling data according to sensitivity and security requirements
• Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
• Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work
• Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance
• Promotes reuse-first, AI-assisted approaches to streamline recurring control testing and issue/action-plan management routines, ensuring human review and alignment to auditability and regulatory expectations

Required qualifications, capabilities, and skills

• At least 7 years of experience or equivalent expertise in technology risk management, cybersecurity, or a related field
• Ability to obtain and maintain a Federal Public Trust suitability designation
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technology risk and controls workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted risk summaries and recommendations before use, escalating when uncertain and ensuring outcomes align to security, auditability, and regulatory expectations.
• Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
• Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
• Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives

Preferred qualifications, capabilities, and skills

• Active Federal Public Trust suitability designation
• Experience supporting internal audit and/or regulatory exams
• Experience building executive-ready risk reporting and metrics for senior leadership audiences
• Knowledge and/or experience PCI DSS standards
• Certifications such as CISSP, CISM, CISA, CRISC, or CCSP

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Lead technology risk and controls work that protects systems, strengthens operational integrity, and supports regulatory readiness. In this role, you’ll partner closely with technology and business stakeholders to improve control effectiveness, reduce risk, and drive continuous improvement in a fast-moving environment.