Tech Risk and Controls Lead - Central Infrastructure Platforms

JPMorgan Chase; Columbus (OH); On-site; USD 120,000 - 180,000; Full time

Job summary

JPMorgan Chase in Columbus seeks a Tech Risk & Controls Lead to identify and mitigate technology risks while upholding regulatory compliance and operational excellence.

You will guide risk assessment, validate remediation, and sponsor AI-assisted control testing, partnering with Product Owners, Governance teams, and Regulators to deliver a clear view of the technology risk posture and drive continuous improvement.

Qualifications

• 5+ years in technology risk management, Internal Audit, or related governance.
• Experience using enterprise-authorized AI in risk/workflows with validation habits.
• Ability to review and validate AI-assisted risk summaries before use.
• Hands-on testing of control design and operating effectiveness.
• Strong root cause analysis to distinguish root vs. symptom.
• Familiarity with full issue lifecycle in regulated financial institutions.
• Knowledge of risk management frameworks and regulatory requirements.
• Ability to influence senior stakeholders with actionable risk insights.
• Professional skepticism and clear executive-level writing.

Responsibilities

• Identify and manage technology risk; root cause analysis and remediation recommendations.
• Validate issue remediation and closure readiness; test action plan evidence.
• Review issue lifecycle documents for clarity, severity, and narratives.
• Monitor control design and operating effectiveness; identify gaps and enhancements.
• Support risk reduction assessments and escalations with compensating controls.
• Leverage enterprise AI capabilities to accelerate risk evidence synthesis and reporting.
• Build relationships with LOB technologists, governance teams, and TRC partners.
• Execute governance of controls, policies, issue management, and measurements.
• Promote reuse-first, AI-assisted controls testing with human review.
• Contribute to TRC standards, testing procedures, and playbooks.

Skills

Risk management

Control testing

Issue management

AI risk tooling

Stakeholder management

Regulatory awareness

Written communication

CISA/CISM/CRISC/CISSP

Audit experience

Data analysis

Job description

Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.

As a Tech Risk & Controls Lead in Infrastructure Platforms, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.

Job responsibilities

• Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations.
• Independently validate issue remediation and closure readiness, testing action plan evidence to confirm root causes are resolved and fixes will last.
• Perform quality reviews of issue lifecycle documents (issue creation, extensions, and action plan closures) to confirm root causes are clear, severity is accurate, and narratives are complete.
• Proactively monitor and evaluate control design and operating effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance.
• Support risk reduction assessments and escalations by assessing residual risk and recommending compensating controls or extended remediation where gaps remain.
• Uses enterprise-authorized AI capabilities within the work environment to accelerate synthesis of risk/control evidence and draft executive-ready reporting, validating outputs and handling data according to sensitivity and security requirements.
• Develop and maintain strong relationships, becoming a trusted partner to LOB technologists, governance teams, and TRC partners to support cross-functional collaboration and progress toward shared goals.
• Execute reporting and governance of controls, policies, issue management, and measurements, giving senior management insight into control effectiveness, validation outcomes, and recurring remediation trends.
• Promotes reuse-first, AI-assisted approaches to streamline recurring control testing and issue/action-plan management routines, ensuring human review and alignment to auditability and regulatory expectations.
• Help improve overall TRC standards, testing procedures, and playbooks over time.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technology risk management, Internal Audit, or a related governance field, with a focus on risk evaluation, control testing, and issue management.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technology risk and controls workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted risk summaries and recommendations before use, escalating when uncertain and ensuring outcomes align to security, auditability, and regulatory expectations.
• Hands-on experience testing control design and operating effectiveness, including evidence evaluation and workpaper documentation.
• Strong root cause analysis skills, with the ability to tell whether remediation fixes the systemic problem or only the symptom.
• Working knowledge of the full issue lifecycle (issue creation, action plans, extensions, and closure) in a regulated financial institution.
• Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements.
• Proficient knowledge and expertise in risk assessment and reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies.
• Ability to influence senior stakeholders by turning risk insights and conclusions into clear, actionable recommendations.
• Sound professional skepticism and strong written communication, with the ability to write concise, defensible conclusions for executive audiences.

Preferred qualifications, capabilities, and skills

• CISA, CISM, CRISC, CISSP, or similar industry-recognized risk/audit certifications.
• Prior Internal Audit, regulatory examination, or external audit experience, especially in issue validation, closure testing, or control assessments.
• Experience writing test procedures, acceptance criteria, or QA/QC review standards.
• Data analysis skills to support data-driven testing and reporting.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.