Tech Risk and Controls Lead - Central Infrastructure Platforms

JPMorganChase; Columbus (OH); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Healthcare coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorganChase in Columbus, OH is seeking a senior risk professional to mitigate technology risk and uphold operational excellence across risk management projects. You will identify, quantify, and communicate technology risks, validating remediation through rigorous testing and evidence.

The role emphasizes AI-enabled risk and control evidence synthesis, stakeholder collaboration, and governance of controls with clear executive reporting and a focus on regulatory compliance.

Qualifications

• 5+ years of experience in technology risk management, Internal Audit, or related governance field.
• Experience with risk evaluation, control testing, and issue management.
• Experience reviewing AI-assisted risk summaries and recommendations.
• Familiarity with risk management frameworks and regulatory requirements.
• Ability to influence senior stakeholders with actionable recommendations.

Responsibilities

• Identify, quantify, communicate, and manage technology risk; focus on root cause analysis and remediation recommendations.
• Validate issue remediation and closure readiness; test evidence to confirm root causes are resolved.
• Review issue lifecycle documents for clarity, severity, and complete narratives.
• Monitor control design and operating effectiveness; identify gaps and propose enhancements.
• Support risk reduction assessments by evaluating residual risk and suggesting compensating controls.
• Leverage enterprise AI capabilities to accelerate risk evidence synthesis and executive-ready reporting.
• Build relationships with LOB technologists, governance teams, TRC partners for cross-functional collaboration.
• Execute governance of controls, policies, issue management, and measurements for senior management insight.
• Promote reuse-first, AI-assisted testing and alignment with auditability and regulatory expectations.
• Contribute to ongoing TRC standards, testing procedures, and playbooks.

Skills

Technology risk management

Internal Audit

Risk evaluation

Control testing

Issue management

AI capabilities

Regulatory awareness

Stakeholder communication

Written communication

Job description

Job Description

Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.

Job Responsibilities

• Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations.
• Independently validate issue remediation and closure readiness, testing action plan evidence to confirm root causes are resolved and fixes will last.
• Perform quality reviews of issue lifecycle documents (issue creation, extensions, and action plan closures) to confirm root causes are clear, severity is accurate, and narratives are complete.
• Proactively monitor and evaluate control design and operating effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance.
• Support risk reduction assessments and escalations by assessing residual risk and recommending compensating controls or extended remediation where gaps remain.
• Uses enterprise-authorized AI capabilities within the work environment to accelerate synthesis of risk/control evidence and draft executive-ready reporting, validating outputs and handling data according to sensitivity and security requirements.
• Develop and maintain strong relationships, becoming a trusted partner to LOB technologists, governance teams, and TRC partners to support cross-functional collaboration and progress toward shared goals.
• Execute reporting and governance of controls, policies, issue management, and measurements, giving senior management insight into control effectiveness, validation outcomes, and recurring remediation trends.
• Promotes reuse-first, AI-assisted approaches to streamline recurring control testing and issue/action-plan management routines, ensuring human review and alignment to auditability and regulatory expectations.
• Help improve overall TRC standards, testing procedures, and playbooks over time.

Required Qualifications, Capabilities, And Skills

• 5+ years of experience or equivalent expertise in technology risk management, Internal Audit, or a related governance field, with a focus on risk evaluation, control testing, and issue management.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technology risk and controls workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted risk summaries and recommendations before use, escalating when uncertain and ensuring outcomes align to security, auditability, and regulatory expectations.
• Hands-on experience testing control design and operating effectiveness, including evidence evaluation and workpaper documentation.
• Strong root cause analysis skills, with the ability to tell whether remediation fixes the systemic problem or only the symptom.
• Working knowledge of the full issue lifecycle (issue creation, action plans, extensions, and closure) in a regulated financial institution.
• Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements.
• Proficient knowledge and expertise in risk assessment and reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies.
• Ability to influence senior stakeholders by turning risk insights and conclusions into clear, actionable recommendations.
• Sound professional skepticism and strong written communication, with the ability to write concise, defensible conclusions for executive audiences.

Preferred Qualifications, Capabilities, And Skills

• CISA, CISM, CRISC, CISSP, or similar industry-recognized risk/audit certifications.
• Prior Internal Audit, regulatory examination, or external audit experience, especially in issue validation, closure testing, or control assessments.
• Experience writing test procedures, acceptance criteria, or QA/QC review standards.
• Data analysis skills to support data-driven testing and reporting.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.