Tech Retail Inventory & Fulfillment Specialist

Micro Center, Inc.; Westmont, Northern (IL, KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Employee discount

Tuition reimbursement

Paid time off

401(k) company match

Vendor training

Career growth

Job summary

Micro Center in Illinois is hiring a Retail Inventory Specialist to blend customer service with fulfillment, merchandising, and stock control.

This fast-paced role involves processing web orders, shipments, and inventory checks while maintaining a well-organized sales floor and assisting customers. The position emphasizes teamwork, loss prevention, and flexible scheduling, including weekends and holidays.

Qualifications

• High school diploma or equivalent preferred.
• Strong customer service mindset with a genuine interest in creating positive customer experiences.
• Effective communication skills and the ability to assist multiple customers in a fast-paced environment.
• Flexible availability, including early mornings, evenings, weekends, and holidays.
• Requires standing and walking throughout the store for the duration of each shift.
• Requires frequent manual lifting and carrying of objects weighing 11-100 lbs to load, unload, and shelf products.
• Requires the frequent use of manual tools, including pallet jacks, dollies, and flatbed carts, as well as the ability to navigate uneven ground and climb ladders.

Responsibilities

• Execute web order fulfillment processes, ensuring timely completion and a high level of customer satisfaction.
• Process incoming and outgoing shipments, including pick-pack orders, backhauls, and return-to-vendor merchandise.
• Maintain a clean, organized, and well-stocked work area through cycle counts, replenishment, and merchandising support.
• Support store operations by promoting loss prevention awareness and assisting with physical inventory preparation and execution.
• Assist with floor set changes, displays, and merchandising resets.
• Provide customer support, including carry-in and carry-out assistance as needed.
• Ensure that customer service standards are met and that difficult customer situations are handled courteously and professionally.
• Participate in store opening and closing procedures.
• Perform additional duties and responsibilities as assigned.

Skills

Customer service

Communication

Multitasking

Flexibility

Physical stamina

Education

High school diploma or equivalent

Tools

Pallet jacks

Dollies

Flatbed carts

Job description

Micro Center in Illinois is hiring a Retail Inventory Specialist to blend customer service with fulfillment, merchandising, and stock control.

This fast-paced role involves processing web orders, shipments, and inventory checks while maintaining a well-organized sales floor and assisting customers. The position emphasizes teamwork, loss prevention, and flexible scheduling, including weekends and holidays.