Tech Ops Engineer II - AMZ10364799

Amazon.co; Florence (KY); On-site; USD 134,000 - 183,000; Full time

Job summary

RE:CYCLE REVERSE LOGISTICS LLC in Florence, KY is hiring a Tech Ops Engineer II to drive system development discussions, define requirements, and coordinate production releases. The role emphasizes validation, collaboration with software teams, and delivering measurable feature adoption.

The position requires a Bachelor’s degree or equivalent plus 3 years’ experience in software system management within manufacturing/reverse logistics, with up to 25% travel.

Qualifications

• Bachelor's degree in Engineering, Computer Science, Software Development, or a related field with three years of experience.
• Employer will accept seven years of experience in the job offered or a related occupation as equivalent to a bachelor's degree and three years of experience.
• Up to 25% domestic and international travel to perform role responsibilities may be required.

Responsibilities

• Drive discussions among internal operations, technical, and business teams to define system development requirements, technical solutions, and implementation test criteria for new warehouse management system software features.
• Prepare technical documents like wireframes and threat models to refine and promote ideas/concepts through approvals.
• Conduct and document critical validation (System Testing, Integration Testing, User Acceptance Testing) to refine new software features ahead of release.
• Work directly with software development teams to implement your new enhancements and debug failures.
• Coordinate and prepare end-to-end users for production release, provide implementation triage support as needed.
• Conduct post-launch evaluations to drive adoption and prove results of new features.
• Provide regular status updates and documentation to key stakeholders, ranging from in-path users to senior leaders.
• Implement new and improved processes enabled by systematic efficiencies.

Skills

Program management

Project management

Product management

Software systems ownership

Documentation

Education

Bachelor's degree or foreign equivalent in Engineering, Computer Science, Software Development, or a related field

Job description

Job ID: 10569130 | RE:CYCLE REVERSE LOGISTICS LLC

MULTIPLE POSITIONS AVAILABLE

Employer: RE:CYCLE REVERSE LOGISTICS LLC

Offered Position: Tech Ops Engineer II

Job Location: Florence, Kentucky

Job Number: AMZ10364799

Position Responsibilities

Drive discussions among internal operations, technical, and business teams to define system development requirements, technical solutions, and implementation test criteria for new warehouse management system software features.

Prepare technical documents like wireframes and threat models to refine and promote ideas/concepts through approvals.

Conduct and document critical validation (System Testing, Integration Testing, User Acceptance Testing) to refine new software features ahead of release.

Work directly with software development teams to implement your new enhancements and debug failures.

Coordinate and prepare end-to-end users for production release, provide implementation triage support as needed.

Conduct post-launch evaluations to drive adoption and prove results of new features.

Provide regular status updates and documentation to key stakeholders, ranging from in-path users to senior leaders.

Implement new and improved processes enabled by systematic efficiencies.

Position Requirements

Bachelor's degree or foreign equivalent degree in Engineering, Computer Science, Software Development, or a related field and three years of experience in the job offered or a related occupation.

Employer will accept seven years of experience in the job offered or a related occupation as equivalent to a bachelor's degree and three years of experience.

Must have three years of experience in program, project, or product management for software systems in a manufacturing, warehouse, or reverse logistics environment; and two years of experience owning, documenting, and updating software systems that support business operations.

Up to 25% domestic and international travel to perform role responsibilities may be required.

Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

40 hours / week, 8:00am-5:00pm, Salary Range $134,368/year to $183,300/year.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits.#0000

Basic Qualifications

Bachelor's degree or foreign equivalent degree in Engineering, Computer Science, Software Development, or a related field and three years of experience in the job offered or a related occupation.

Employer will accept seven years of experience in the job offered or a related occupation as equivalent to a bachelor's degree and three years of experience.

Must have three years of experience in program, project, or product management for software systems in a manufacturing, warehouse, or reverse logistics environment; and two years of experience owning, documenting, and updating software systems that support business operations.

Up to 25% domestic and international travel to perform role responsibilities may be required.

Preferred Qualifications

Please see job description and the position requirements above.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.