Tech Ops

Coins.xyz Brasil; Shanghai (VA); Hybrid; USD 44,000 - 81,000; Full time

Job summary

Coins operates a Shanghai-based crypto exchange and is expanding its Exchange Operations team. This full-time, hybrid role focuses on coordinating with partners, resolving integration issues, and ensuring smooth collaboration between external partners and our developers.

The ideal candidate has bilingual English and Chinese, a CS-related degree, strong communication, and a background in backend development. Join a fast-growing brand shaping crypto services in APAC and beyond.

Qualifications

• Fluency in English and Chinese.
• Familiar with JIRA/Confluence.
• Bachelor’s degree from Computer Science or similar field.
• Excellent communication and interpersonal abilities.
• Experience with a backend programming language is highly desirable.

Responsibilities

• Resolve issues raised by the partners during their technical integration with our systems.
• Explain and guide partners through the system integration process
• Facilitate effective communication between external partners and our own developers.
• Provide regular status updates, ensuring the integration process is as smooth as possible.
• Identify opportunities for process improvements and implement best practices.
• Stay updated on industry trends and emerging technologies to ensure the competitiveness of our platform.

Skills

English and Chinese fluency

Communication skills

Bachelor's in CS or related

Interpersonal abilities

Backend experience

Education

Bachelor's degree in CS or related

Tools

JIRA

Confluence

Job description

Shanghai
Crypto Exchange – Exchange Operations /
Full-time Employee /
Hybrid

Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.

Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

Responsibilities

• Resolve issues raised by the partners during their technical integration with our systems.
• Explain and guide partners through the system integration process
• Facilitate effective communication between external partners and our own developers.
• Provide regular status updates, ensuring the integration process is as smooth as possible.
• Identify opportunities for process improvements and implement best practices.
• Stay updated on industry trends and emerging technologies to ensure the competitiveness of our platform.

Qualifications

• Must haves:
• Fluency in both English and Chinese.
• Familiar with tools such as JIRA / Confluence.
• Bachelor’s (or higher) degree from Computer Science or a similar field.
• Excellent communication and interpersonal abilities.
• Highly desirable:
• Previous experience of using a backend programming language.

Join the Coins Team Now!

Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.

Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.

A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.