Tech Ops

Coins.ph; Abbeyville (CO); On-site; USD 90,000 - 120,000; Full time

Job summary

Coins is seeking a technical collaborator to manage partner integrations, guide external teams through system integration, and facilitate cross-functional communication with our developers.

The role emphasizes identifying process improvements, staying current with industry trends, and ensuring a competitive, scalable platform for users and partners alike.

Qualifications

• Fluency in English and Chinese
• Proficiency with JIRA and Confluence
• Bachelor’s degree in Computer Science or related field
• Excellent communication and interpersonal abilities
• Backend language experience is a plus

Responsibilities

• Resolve issues raised by partners during system integration.
• Explain and guide partners through the integration process.
• Facilitate communication between external partners and our developers.
• Provide regular status updates to keep the integration on track.
• Identify opportunities for process improvements and best practices.
• Stay updated on industry trends to keep the platform competitive.

Skills

Bilingual English/Chinese

Excellent communication

Backend language experience

Education

Bachelor’s degree in Computer Science or related field

Tools

JIRA

Confluence

Job description

Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.

Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

Key Responsibilities:

• Partner integrations:
• 1-Resolve issues raised by the partners during their technical integration with our systems.
• 2-Explain and guide partners through the system integration process.
• Communication:
• 1-Facilitate effective communication between external partners and our own developers.
• 2-Provide regular status updates, ensuringthe integration process is as smooth as possible.
• Continuous Improvement:
• 1-Identify opportunities for process improvements and implement best practices.
• 2-Stay updated on industry trends and emerging technologies to ensure the competitiveness of our platform.

Qualifications:

• Must haves:
• 1-Fluency in both English and Chinese.
• 2-Familiar with tools such as JIRA / Confluence.
• 3-Bachelor’s (or higher) degreefrom Computer Science or a similar field.
• 4-Excellent communication and interpersonal abilities.
• Highly desirable:
• 1-Previous experience of using a backend programming language.

Meaningful Collaborations

The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.

Scalable Growth -

Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.

A Space For Bright Ideas -

Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.