TECH - MH/BH (NO DEGREE)

Universal Health Services, Inc.; Richmond (VA); On-site; USD 38,000 - 55,000; Full time

Benefits offered by this job

Competitive Compensation

Excellent Medical, Dental, Vision, and

Prescription Drug Plan

401(K) with company match

Long and Short-term Disability

Flexible Spending Accounts; Healthcare

Life Insurance

Career development opportunities

Tuition Assistance

Rewarding work environment

Job summary

Universal Health Services, Inc. in Richmond, VA seeks a Behavioral Health Technician (BHT) for our new Crisis Receiving Center.

The BHT provides direct support in a crisis stabilization setting, maintaining a safe, therapeutic environment while assisting individuals with daily needs and monitoring wellbeing. Responsibilities include direct care and patient support, vitals, documentation in the EHR, 15-minute safety checks, crisis intervention, and collaboration with a multidisciplinary team to

Qualifications

• High School Diploma or GED required.
• Behavioral Health Technician certification required.
• Experience or ability to work in crisis settings preferred.

Responsibilities

• Direct care and patient support in crisis stabilization.
• Document services in the Electronic Health Record (EHR).
• Perform vitals and safety checks every 15 minutes when needed.
• Provide crisis intervention and de-escalation support.

Skills

Safety protocols

De-escalation techniques

Multidisciplinary teamwork

Communication skills

Attention to deadlines

Customer service

Cultural competency

Emergency response

Education

High School Diploma or GED

Behavioral Health Technician certification

Tools

Electronic Health Record (EHR)

Job description

Responsibilities

Behavioral Health Technician (BHT) – Richmond, VA

Horizon Health Corporation is seeking a Behavioral Health Technician (BHT) for our brand new Crisis Receiving Center with 24 chairs in Richmond, VA. The Behavioral Health Technician (BHT) provides direct support and care to individuals in a crisis stabilization environment. This role is responsible for maintaining a safe, therapeutic setting while assisting individuals with their daily needs and monitoring their wellbeing. The BHT conducts vital signs, assists with activities of daily living (ADLs), documents services in the Electronic Health Record (EHR), and supports the treatment team by providing exceptional customer service and crisis intervention techniques.

Responsibilities:

• Direct Care & Patient Support
  • Assists individuals with ADLs including eating, bathing, dressing, toileting, and transferring.
  • Lifts, moves, or transports individuals using proper body mechanics and safety procedures.
  • Conducts and documents vitals; reports abnormal results to the RN or attending physician.
  • Performs and documents BAL testing, urine drug screens, and urine pregnancy tests.
• Documentation & Monitoring
  • Documents all services, interactions, and significant events in the Electronic Health Record (EHR).
  • Performs and records 15-minute safety checks on all individuals.
  • Completes required charting in accordance with regulatory and organizational standards.
  • Completes required 1:1 monitoring for individuals in seclusion or mechanical restraints every 15 minutes.
• Crisis Intervention & Support
  • Uses therapeutic de-escalation techniques to intervene with escalated individuals.
  • Participates in restraints or seclusion procedures (if applicable) to maintain safety.
  • Completes required 1:1 monitoring for individuals in seclusion or mechanical restraints every 15 minutes.
• Safety & Environment
  • Maintains the safety of the unit, individuals, and staff at all times.
  • Conducts security screenings and inventories individual property upon admission.
  • Ensures individuals receive orientation to the Observation Unit, including explanation of rights under DBHDS and DMAS regulations, grievance processes, expectations, and rules.
• Additional Duties
  • Attends court-ordered hearings as subpoenaed; provides testimony when required.
  • Assists in maintaining cleanliness of the facility and assigned units.
  • Performs light interior cleaning, collects soiled linens, and launders individual clothing as needed.
  • Performs other duties as assigned.

Benefit Highlights for full-time positions:

• Competitive Compensation
• Excellent Medical, Dental, Vision, and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Long and Short-term Disability
• Flexible Spending Accounts; Healthcare Savings Account
• Life Insurance
• Career development opportunities within the company
• Tuition Assistance
• Rewarding work environment – Enjoy going to work every day!

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During 2024, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and in 2023, listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

• High School Graduate/GED required
• 1 – 3 years of related work experience required
• Ability to obtain a fingerprint clearance card required
• Food Handler’s Card required
• Behavioral Health Technician certification required
• Adheres to safety protocols and organizational procedures
• Aggressive behavior management and de-escalation techniques
• Ability to organize and prioritize workloads to meet deadlines
• Experience working in an acute crisis, inpatient, detox, or emergency psychiatric environment strongly preferred
• Code procedures and emergency response protocols
• Psychiatric care and behavioral health treatment techniques
• Understanding of mental health disorders, substance use, trauma, and recovery models
• Admitting and intake procedures, and intake call handling
• Personal hygiene training techniques
• Knowledge of safety protocols, behavioral observation, and milieu management
• Effective written and verbal communication.
• Ability to actively participate in all aspects of care management
• Cultural competency and ability to work effectively with diverse populations
• Competent in telephone, radio, and paging communication etiquette
• Work collaboratively as part of a multidisciplinary team
• Maintain confidentiality and practice strong professional judgment. High level of integrity, reliability, and accountability
• Maintain therapeutic boundaries
• Team-oriented mindset and collaboration skills
• Demonstrate tact, patience, resourcefulness, and compassion
• Ability to accept direction and adhere to established policies and procedures
• A Perform effectively in a fast-paced, high-stress environment and meet deadlines, including training requirements
• Ability to adapt care to adolescents, adults, and geriatric individuals
• Ability to remain calm and effective in emergency situations
• Handle With Care or similar crisis-intervention training

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.