Tech Level 1

Siletzvalleyschools; Siletz (OR); On-site; USD 35,000 - 55,000; Full time

Job summary

Siletz Valley School is seeking a motivated technician/clerical support to provide basic technology support to district staff. The role includes handling helpdesk requests, developing communications, and assisting with board-related materials.

The position emphasizes collaboration with administration and technology staff, plus duties like device issuance, records, and scheduling, with attention to confidentiality and accuracy.

Qualifications

• High school diploma or equivalent; experience with Microsoft software applications; setup of work stations.
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Responsibilities

• Provides basic technology support and coordinates work-orders inside the technology department's helpdesk system.
• Receives and documents calls, work-order requests, and inquiries regarding technology issues and improves service.
• Acts as conduit for information between technology and staff on technology issues and events.
• Collaborates with administration to issue devices to new or returning employees.
• Handles technology requests for in-district professional development activities.
• Performs clerical duties including set up of Board Book for School Board Meetings and related documents.
• Prepares and revises communications to the School Board with attorney communications and labor negotiations updates.
• Assists other technology staff as needed.

Skills

Microsoft Excel

Microsoft Word

Mail merge

Pivot tables

Database software

Accounting software

Google Apps

E-mail

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Pivot tables

Database software

Accounting software

Mail merge

Google Apps

E-mail

Job description

REPORTS TO: Admin and LCSD Tech Dept PAY SCALE: Classified/Admin Assistant

PURPOSE:The primary purpose of this position is to provide basic technology support directly to district staff using phone calls, emails, work orders, and/or written communication and provides clerical support for the technology department as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides basic technology support and assists in coordinating work-orders inside the technology departments helpdesk system.
• Receives and documents all calls, work-order requests, and inquiries regarding questions and problems associated with the technology department and works with staff to improve service.
• Acts as a conduit for the flow of information between the technology department and staff for technology issues and events.
• Collaborates with administration to issue devices to new or returning employees.
• Responsible for all technology requests for in-district professional development activities.
• Performs a variety of clerical duties, including the set up and operation of Board Book for School Board Meetings (i.e., preparing memos, correspondence, and other documents; scheduling meetings and interviews as requested, etc.).
• Responsible for preparing and revising, in collaboration with the Principal, superintendent, and outside counsel, communications to the School Board regarding attorney client communications and advice, including updates regarding labor negotiations and Collective Bargaining Agreement administration, executive session agendas and packets, and processing other confidential information related within the Board packets.
• Assists other technology department staff as needed.

GENERAL PERFORMANCE REQUIREMENTS

• Performs duties in a courteous and efficient manner that builds the confidence of staff, students and the public in Siletz Valley School.
• Observes laws, district policies and procedures, and professional standards for the position.
• Establishes and maintains effective working relationships with school personnel, parents, students, and the public; works collaboratively as a team member.
• Carries out work responsibilities effectively under pressure of deadlines, difficult situations, interruptions, and new or emergency conditions.
• Respects confidential information and the privacy of students, staff and parents.
• Develops job skills necessary to meet changes in the position.
• Meets applicable district physical ability/health and safety guidelines for the position.
• Attends work regularly.
• Performs other duties as assigned.

QUALIFICATIONS

• Education and/or Experience:High school diploma or equivalent. Minimum of one year experience in Microsoft software applications; experience in setup of work stations. Experience in repair and replacement of computer hardware components. Thorough working knowledge of office practices and procedures.
• Language Skills:Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees, students, clients, agencies and the general public.
• Mathematical Skills:Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs. Ability to apply concepts of basic algebra.
• Reasoning Ability:Ability to solve practical problems and deal with a variety of concrete variables in various situations. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Computer Skills:Must be proficient with Microsoft Excel, Microsoft Word, mail merge, pivot tables, database software, accounting software, e-mail and internet software including Google Apps.
• Certificates,Licenses, Registrations:Valid Oregon driver's license. Other certificates as determined by SVS.
• Interpersonal Skills: Works well with others. Ability to work independently with little direction, set priorities and attend to details. Focuses on solving conflict; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas.

PHYSICAL DEMANDS

• Required to talk, hear and listen in conversations/meetings.
• Frequently required to walk, sit, stand, stoop, kneel, crouch and/or crawl.
• Required to use hands, fingers and arms to handle, feel and reach.
• Must regularly lift and/or move objects weighing up to 25 pounds.
• Must occasionally lift and/or move objects weighing up to 50 pounds.
• Required vision abilities include close vision, distance vision, color vision and peripheral vision.

NOTE

This is not necessarily an exhaustive or all-inclusive list of responsibilities, skills, duties, requirements, efforts, functions or working conditions associated with the job. This job description is not a contract of employment or a promise or guarantee of any specific terms or conditions of employment. Siletz Valley School may add to, modify or delete any aspect of this job description, or the job itself, at any time it deems advisable.