Tech Lead Manager, Decision Platform

United States Digital Space LLC

Chicago (IL)

Hybrid

USD 211,000 - 248,000

Full time

5 days ago

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Benefits offered by this job

In-office policy

Backup care

Wellbeing benefits

Vacation policy

Community service time

Job summary

Chime seeks an engineering leader to guide a Trust & Safety squad. You will manage 4‑5 engineers, hire and coach, and own end-to-end delivery while staying hands-on in code.

You will drive technical direction, collaborate with Product/Design, and leverage AI tooling to accelerate delivery while maintaining quality and reliability. This role combines leadership with active coding and architecture influence.

Qualifications

2+ years in people management responsibilities.
Hands-on coding ability and desire to keep coding.
Experience with AI-assisted development tools (Claude Code, Codex, Cursor).
Experience coaching team members on project execution and career progression.
Interest in pushing tech, people, and org boundaries to delight customers.

Responsibilities

Manage and develop a squad of 4-5 engineers: Hiring, 1:1s, career coaching, managing for performance
Own delivery for your squad end to end, from sprint planning through service SLAs and health
Write and ship code alongside your team, authoring PRs
Be accountable for the squad's technical direction, architecture, and quality
Use AI coding agents to raise team leverage and establish durable practices
Partner with Product and Design on scope, prioritization, and quarterly planning
Act as cross-functional point of contact for technical capabilities and dependencies
Identify technical debt and advocate for sustainable engineering
Ensure quality, performance, and operational health, including on-call culture
Build growth paths for engineers toward higher IC levels or future TLM
Contribute to broader Trust & Safety and engineering initiatives as a leadership team member

Skills

People management

Hands-on coding

AI-assisted development tools

Cross-functional collaboration

Team leadership

Problem solving

Strong communication

Mentoring

Delivery excellence

Architectural thinking

Tools

Claude Code

Codex

Cursor

AWS

React Native

Job description

About the role

the company is looking for an engineering leader to help manage and guide one of the Trust & Safety engineering teams. the company's Trust & Safety org is on a mission to protect our members and fuel durable growth. In practice, that means earning member trust through secure, seamless experiences; preventing fraud and abuse; reducing unnecessary friction; and meeting regulatory obligations while enabling responsible growth.

We're hiring Tech Lead Managers (TLM) for multiple squads in Trust & Safety. TLMs at the company manage a team of 3-5 engineers: Setting the hiring bar, coaching and developing talent, and driving all formal people management activities. They own execution and delivery for the squad. They stay in the code, authoring and shipping features alongside their team.

The base salary offered for this role and level of experience will begin at $211,000 and up to $248,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to:

Manage and develop a squad of 4-5 engineers: Hiring, 1:1s, career coaching, managing for performance

Own delivery for your squad end to end, from sprint planning and delivery commitments through service SLAs and operational health

Write and ship code alongside your team, authoring pull requests that land in production

Be accountable for the squad's technical direction, architecture, and quality bar, either via a tech lead on the squad, or by taking on the tech lead role yourself.

Use AI coding agents and tooling to raise both your own leverage and your squad's, and establish the practices that make that durable for the team

Partner with Product and Design on scope, prioritization, and quarterly planning, surfacing technical dependencies and capacity needs early

Act as the squad's cross-functional point of contact for its technical capabilities and dependency coordination, and carry the "what should we build" conversation if/when a PM isn't dedicated to your squad

Identify technical debt and advocate for sustainable engineering, staying an active contributor to the codebase

Ensure quality, performance, and operational health, including a healthy on-call and incident-response culture

Build growth paths for the engineers on your squad towards the higher IC levels or a future TLM role

Contribute to broader T&S and the company engineering initiatives as a member of the engineering leadership team

To thrive in this role, you have:

2+ years in people management responsibilities.

Current, hands-on coding ability and the desire to keep it. You are writing code today and want a role where that continues.

A track record of using AI-assisted development tools such as Claude Code, Codex, or Cursor to accelerate real delivery, and of getting a team to adopt them with measurable impact on output

Experience supporting coaching members of your team around project execution, skill development, and career progression.

Interest in pushing the technology, people, and organization envelope to explore new ways we can deliver amazement to our customers.

Strong cross-functional collaboration skills, with a track record of partnering closely with Product, Design, and Analytics.

A fascination in how to make teams and people thrive.

Enjoyment in learning and diving into the deepest levels of how things work.

The ability to motivate a team through delivery on aggressive schedules and goals.

Experience with similar tech: Ruby, React Native, Distributed Systems, AWS services (data, compute) and Service Oriented Architectures.

A little about us

At the company, we believe that everyone can achieve financial progress. We created the company—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

We know that to achieve our mission, we must earn and keep people's trust - so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall - our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don't - who will?

*the company is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.