Tech II-Lab Processing - PX Central Processing

Mayo Career Site US; Phoenix (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

Mayo Clinic in Phoenix, AZ seeks a Tech II to perform complex pre-analytic specimen receiving and processing using proper safety procedures, ensuring accurate patient identification and specimen integrity.

Responsibilities include specimen receipt, processing, send-out referrals, SOP support, and collaboration with lab staff; candidates must handle high-volume calls, learn multiple systems, and work with schedule adjustments including holidays and weekends.

Qualifications

• Specimen receipt, identification verification, processing and storage using lab automation.
• Order entry/troubleshooting in the lab computer system and EHR.
• Ability to work off-shifts, holidays and weekends with minimal supervision.

Responsibilities

• Maintain positive patient identification throughout processing.
• Prepare send-out specimens and kits as needed.
• Assist with training new team members and SOP development.

Job description

Tech II performs complex pre-analytic specimen receiving and processing using proper safety procedures in an accurate and ethical manner. Responsibilities include but are not limited to: Specimen receipt, identification verification, processing, and storage, using lab automation, processing and prepares any specimens to send-out to referral labs, prepares and packages all mail out kits, while ensuring and maintaining positive patient identification throughout the process.

Additional responsibilities may include maintaining and documenting send-out lab requisitions and billing, contributing to the development of standard operating procedures (SOPs), assisting with training new team members, assisting consultants with specimen collection and research, triaging specimens according to level of complexity and patient history, reagent preparation, and maintaining work unit supply inventory levels. Performs order entry/troubleshooting in the laboratory computer system and electronic health record, retrieves and verifies patient identification on specimens using appropriate sources, conducts resolution of pre-analytic specimen-related issues. May respond to a high volume of phone calls seeking laboratory testing/order information or add-ons. Must be able to learn and utilize multiple computer systems and have the ability to deal effectively with people in stressful situations. Works with minimal supervision and attention to detail is essential. Must be able to accommodate scheduling adjustments, off-shifts, holiday, and weekend work assignments. Other job-related duties as assigned.