Tech Consulting - ERP Apps Specialist I

LexisNexis Special Services Inc.; New York (NY); Hybrid; USD 87,000 - 144,000; Full time

Job summary

LexisNexis Risk Solutions is seeking a Senior Consultant to lead the technical implementation and optimization of Firco Continuity Cloud Native solutions for enterprise clients in regulated industries. You will manage solution design, deployment, troubleshooting, and security integration across the full lifecycle.

This role requires hands-on technical expertise, strong client-facing consulting skills, and deep knowledge of financial crime compliance and cloud-native architectures.

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum 5 years of technical implementation experience in enterprise environments.
• Proficient in Unix/Linux and Windows Server environments.
• Experience with containerization and orchestration (Kubernetes, Docker).
• Knowledge of databases (Oracle, DB2, SQL Server) and schema upgrades.
• Experience with IBM MQ, Kafka, and pub/sub messaging.
• Familiarity with SSL/TLS, mTLS, and OAuth2, SAML, LDAP authentication.
• Architecture knowledge of three-tier, microservices, and cloud-native patterns.

Responsibilities

• Lead end-to-end deployment of Firco Continuity Cloud Native solutions.
• Configure Kubernetes clusters, storage, and networking; ensure high availability and DR.
• Manage Oracle and SQL Server databases, including migrations and security.
• Set up IBM MQ, Kafka, and other messaging systems; enable DAPR sidecar integration.
• Ensure security, authentication, and compliance across endpoints and services.
• Collaborate with client teams, provide training and knowledge transfer.
• Troubleshoot complex distributed systems and document best practices.

Skills

Client engagement

Cloud-native architecture

Regulatory compliance knowledge

Troubleshooting

Automation mindset

Education

Bachelor's degree or equivalent experience

Tools

Kubernetes

Docker

IBM MQ

Kafka

DAPR

TLS/mTLS

LDAP

Oracle

SQL Server

WebSphere/WebLogic/Tomcat

Job description

About the Business

Are you passionate about delivering complex technical solutions that help organizations combat financial crime and meet evolving regulatory requirements? Do you enjoy partnering with customers to design, implement, and optimize secure, cloud-native compliance platforms in enterprise environments? LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at https://risk.lexisnexis.com/

About the Team

Applies in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., H. R information systems,. Enterprise. Resource. Planning systems, manufacturing/supply chain) for external clients. Analyzes client needs and participates in design of business process requirements. Translates business requirements into off-the-shelf and customization specifications. Tests, documents and trains client personnel on functional/business applications software. Experienced practitioner. Works independently. Requires in-depth knowledge and experience. Solves complex problems. Contributes to process improvements. Uses best practices and knowledge of internal or external business issues to improve products or services. Acts as a resource for colleagues with less experience.

About the Role

As a Senior Consultant, you will lead the technical implementation, configuration, and optimization of LexisNexis® Firco™ Continuity solutions for enterprise clients in regulated industries. You will be responsible to assist clients during the full lifecycle of the deployments, from solution design to solution deployment, advanced troubleshooting, security, and compliance integration. This role requires a blend of hands‑on technical expertise, client‑facing consulting skills, and a deep understanding of financial crime compliance and cloud-native architectures.

Responsibilities

Deployment & Configuration

Lead the end-to-end deployment of Firco™ Continuity Cloud Native solutions, including infrastructure preparation, installation, configuration, and validation. Configure and optimize Kubernetes clusters, persistent storage, container registries, and networking (Ingress, Service Mesh, etc.). Integrate and secure connections to RDBMS, IBM MQ, and web servers as required by client architecture. Implement and document best practices for high availability, resiliency, and disaster recovery. Manage environment variables and configuration files for complex, multi-component deployments. Automate deployment and upgrade processes using scripts, Helm charts, and CI/CD pipelines.

Database Management

Create, migrate, and maintain Oracle and SQL Server databases, including schema upgrades and plugin table management. Configure advanced database features such as connection pooling, isolation levels, and case‑insensitive search. Implement secure authentication (Kerberos, encrypted credentials) and manage database access for multiple components.

Messaging & Integration

Set up and configure IBM MQ, Kafka, and other messaging systems for reliable, secure communication between components. Integrate DAPR sidecar for pub/sub messaging, state management, and secret storage. Troubleshoot and resolve issues related to message delivery, event processing, and distributed transactions.

Security & Compliance

Implement and manage SSL/TLS, mTLS, and certificate‑based authentication for all endpoints. Configure and maintain OAuth2, SAML, and LDAP authentication for user and API access. Ensure compliance with industry standards and client‑specific regulatory requirements. Manage user provisioning, roles, and permissions using APIs and identity providers.

Monitoring & Troubleshooting

Set up and monitor health checks, logging, and alerting all components. Diagnose and resolve issues related to application performance, connectivity, and data integrity. Provide advanced troubleshooting support for DAPR, JVM, and containerized environments. Document and share best practices for issue resolution and system optimization.

Client Engagement & Support

Collaborate with client teams, project managers, and product support to ensure successful project delivery. Provide training, knowledge transfer, and ongoing support to client administrators and users. Stay current with evolving compliance, security, and financial messaging standards.

Requirements

Bachelor's degree or equivalent experience

Minimum 5 years of technical implementation experience, ideally in enterprise, banking, or financial services environments.

Operating Systems: Proficient in Unix (Linux Redhat, AIX, Solaris) and Windows Server environments.

Experience with containerization and orchestration (Kubernetes, Docker), including multi-node cluster setup, namespace management, and persistent storage configuration.

Familiarity with clock synchronization and port management for multi-instance deployments.

Databases: Strong knowledge of RDBMS and SQL, including Oracle, DB2, and MS SQL Server.

Experience with database schema creation, migration, and advanced configuration (tablespaces, collation, isolation levels, connection pooling).

Ability to run and troubleshoot vendor-specific scripts for schema upgrades and plugin tables.

Understanding of database security, Kerberos authentication, and encrypted credentials.

Middleware and Messaging: Hands‑on experience with IBM MQ (queueing system), including secure configuration, channel management, and troubleshooting.

Familiarity with event brokers (Kafka, Azure CLI, GCP CLI), and pub/sub architectures, including DAPR sidecar integration for distributed messaging.

Web Servers: Configuration and administration of at least one of: WebSphere, WebLogic, Apache Tomcat (including embedded Tomcat in Java applications).

Experience with SSL/TLS, mTLS, and certificate management for secure HTTP endpoints.

Architecture: Solid understanding of three-tier architectures, microservices, and cloud-native deployment patterns.

Experience with multi-instance deployments, load balancing, and stateless application design.

Cloud & DevOps: Experience with Helm, cloud CLI tools (Azure CLI, AWS CLI, GCP CLI), and CI/CD pipelines.

Familiarity with persistent volumes, storage classes, and object storage integration (S3, NFS).

Ability to automate deployments using scripts and manage environment variables for complex systems.

Troubleshooting: Excellent troubleshooting skills across the stack (OS, network, application, database, containers).

Experience with log management, health checks, and advanced debugging in distributed environments.

Ability to resolve issues related to DAPR sidecar, port conflicts, and JVM configuration (e.g., headless mode for Linux/Unix).

Preferred Skills

Multinational & Multicultural Experience

Proven ability to work in multinational, multicultural teams and with global clients. Experience supporting deployments across different regulatory environments and time zones.

Compliance & Financial Crime

Affinity or experience with Compliance, CFT (Counter-Financing of Terrorism), AML (Anti-Money Laundering), or KYC (Know Your Customer) processes and technologies. Understanding of financial industry standards and payment protocols (SWIFT, SEPA, ISO20022, etc.). Experience with financial messaging systems, including SWIFT and other banking formats, is a strong plus.

Cloud Security & Best Practices

Familiarity with secure secrets management (e.g., HashiCorp Vault), TLS/mTLS, and role-based access control in Kubernetes. Experience with OAuth2, SAML, and LDAP authentication for enterprise applications. Knowledge of password encryption tools and secure configuration practices.

Documentation & Communication

Ability to produce clear technical documentation and communicate complex concepts to both technical and non-technical stakeholders. Experience with API documentation (OpenAPI/Swagger) and user management automation.

Risk benefit statement

Learn more about the LexisNexis Risk team and how we work https://relx.wd3.myworkdayjobs.com/RiskSolutions/page/21c296c982531000b79663f3194b0000

Primary Location Base Pay Range

Home based-New York $86,700 - $144,400. If performed in Illinois, the base pay range is $82,800 - $137,800. If performed in Chicago, IL, the base pay range is $86,700 - $144,400. If performed in New York City, the base pay range is $94,700 - $157,500. If performed in Rochester, NY, the base pay range is $78,800 - $131,300. If performed in New Jersey, the base pay range is $93,016 - $148,584. U.S. National Base Pay Range: $78,800 - $131,300. Geographic differentials may apply in some locations to better reflect local market rates.

This job is eligible for an annual incentive bonus.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

We are committed to providing a fair and accessible hiring process.

If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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At LexisNexis® Risk Solutions, our businesses span multiple industries providing customers with innovative technologies, information-based analytics, decisioning tools and data management services that provide market-specific solutions. Approximately 11,100 employees in offices throughout the world support our brands by serving customers in more than 190 countries and territories. LexisNexis® Risk Solutions is part of RELX, a global provider of information and analytics for professional and business customers across industries. For more information, please visit www.risk.lexisnexis.com and www.relx.com.