Tech Assistant Manager

imagecarecenters; Middletown (NJ); On-site; USD 60,000 - 85,000; Full time

Job summary

imagecarecenters is seeking a Tech Aide Manager to lead frontline imaging support operations, optimize patient flow, and manage staffing and safety compliance across multiple locations. The role partners with technologists, front desk teams, and regional leadership to drive efficiency and an exceptional patient experience.

Onboarding starts at Mount Olive on day one; requires supervision experience, MRI safety focus, and strong organizational skills in a fast-paced clinical setting.

Qualifications

• Minimum one year of medical imaging experience.
• BLS certification is required.
• CMA certification preferred.

Responsibilities

• Oversee day-to-day Tech Aide operations across imaging centers, ensuring efficient patient flow and staffing coverage.
• Develop and manage Tech Aide schedules, monitor PTO and gaps, and adjust coverage.
• Coordinate daily assignments for Tech Aide staff to support imaging workflows and efficiency.
• Partner with leadership to standardize workflows across imaging centers.
• Track daily patient metrics (table time, efficiency) and escalate issues to leadership.
• Support workflow improvements to reduce delays and improve patient care.
• Lead onboarding and orientation for new Tech Aides with structured training.
• Ensure training modules and competency assessments are completed.
• Coordinate Level II MRI Safety Certification for all Tech Aides.
• Maintain training records and ensure regulatory compliance.
• Reinforce MRI safety protocols across operations.
• Support MRI screening workflow compliance under guidance.
• Promote patient safety and regulatory compliance culture.
• Escalate safety/compliance risks promptly to leadership.
• Act as liaison between Tech Aides, technologists, front desk teams, and leadership.
• Participate in operational meetings and planning.
• Foster a collaborative, efficient team environment with a positive patient experience.
• Maintain records: training, logs, and tracking tools.
• Monitor attendance, accountability, and workflow performance.
• Contribute to performance evaluations and reviews as needed.

Skills

Medical Imaging experience

BLS

Leadership experience

Staff scheduling

Education

High school diploma or equivalent

SVC program and workflow training

MRI Safety Certification Level II

Job description

GENERAL DESCRIPTION OF POSITION

The Tech Aide Manager leads the coordination, execution, and optimization of frontline imaging support operations across assigned ImageCare locations. This role is responsible for driving efficiency in patient flow, managing Tech Aide staffing and workflows, ensuring MRI safety compliance, and supporting onboarding, training, and departmental performance metrics. The Tech Aide Manager serves as a cross‑functional leader, partnering with technologists, front desk teams, and regional leadership to enhance operational efficiency, maintain regulatory standards, and deliver an optimal patient experience.

Anyone successfully hired will need to report to our Mount Olive location on their first day for onboarding.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Operational Leadership

• Oversee day‑to‑day Tech Aide operations across assigned imaging center locations, ensuring efficient patient flow, appropriate staffing coverage, and adherence to departmental standards.
• Develop, maintain, and manage Tech Aide schedules, including monitoring PTO, staffing gaps, and real‑time coverage adjustments.
• Coordinate daily assignments and responsibilities for Tech Aide staff to support imaging workflows and optimize operational efficiency.
• Partner with leadership to support workflow optimization initiatives and promote standardization across imaging center locations.

Workflow & Metrics Management

• Track and maintain daily patient metrics, including table time and operational efficiency indicators.
• Identify workflow issues and proactively escalate operational concerns to leadership.
• Support implementation of workflow improvements aimed at reducing delays and improving patient care.

Training & Onboarding

• Lead onboarding and orientation processes for all newly hired Tech Aides, ensuring a structured and consistent experience.
• Ensure completion of required training modules, competency assessments, and departmental onboarding requirements.
• Coordinate and oversee Level II MRI Safety Certification for all Tech Aides.
• Maintain training records and ensure compliance with organizational and regulatory standards.

MRI Safety & Compliance

• Reinforce MRI safety protocols and ensure adherence to established safety procedures across imaging operations.
• Support compliance with MRI screening workflows and safety standards under imaging leadership guidance.
• Promote a culture of patient safety, accountability, and regulatory compliance.
• Escalate any safety concerns or compliance risks promptly to leadership.

Communication & Team Coordination

• Serve as a liaison between Tech Aides, technologists, front desk teams, and leadership to ensure seamless communication and workflow coordination.
• Participate in operational meetings, contributing to workflow discussions and departmental planning.
• Foster a collaborative team environment that promotes efficiency and a positive patient experience.

Administrative Responsibilities

• Maintain accurate and organized records, including training documentation, operational logs, and departmental tracking tools.
• Support leadership in monitoring staff attendance, accountability, and workflow performance.
• Contribute to performance evaluations, feedback discussions, and operational reviews as needed.

QUALIFICATIONS

• At least one year of Medical Imaging experience
• BLS
• CMA Preffered

EDUCATION AND EXPERIENCE

High school diploma or equivalent required; additional healthcare or clinical training preferred. Completion of SVC program and workflow training required. Prior experience in healthcare, imaging center, or radiology support environment preferred. Previous supervisory, leadership, or staff scheduling experience preferred. Strong organizational, communication, and multitasking skills required. Demonstrated ability to work effectively in a fast‑paced clinical environment. Basic computer proficiency required, including use of scheduling and reporting systems. Knowledge of MRI safety workflows and protocols preferred.

ABILITY TO COMMUTE/RELOCATE

• Middletown, NJ 07748: Reliably commute or planning to relocate before starting work (Required). Several locations.

FLU VACCINATION & PROOF OF MMR REQUIREMENT

It is ImageCare's Company Policy that all personnel must be vaccinated with the MMR and the yearly flu shot.

INCLUSIVE HIRING INFORMATION

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.