Team Support Associate BHHN

Baptist Health Arkansas; Little Rock, Northern (AR, KY); On-site; USD 21,000 - 28,000; Full time

Job summary

Baptist Health Arkansas seeks an Administrative Support professional to assist across clinical processes, triage calls from patients and staff, and help manage visitor and delivery flow.

The role includes handling group emails, basic clerical tasks, and supporting the Administrator as a gatekeeper while adapting to changing priorities and interruptions in a busy healthcare setting.

Qualifications

• High school diploma and at least 2 years of computer experience.
• Ability to cross-train, shift priorities to meet deadlines, and stay focused amid interruptions.

Responsibilities

• Triage incoming phone calls from patients, families, clinics, Baptist Health employees, and other customers.
• Direct calls to appropriate departments.
• Manage foot traffic including visitors, vendors, and deliveries.
• Perform clerical duties such as sorting mail and filing records.
• Support Administrator as a gatekeeper by managing group email accounts.

Skills

Computer experience

Education

High school diploma

Job description

Summary

• Serves as support for multiple clinical processes, utilizing resources appropriately, adhering to regulatory guidelines and promoting customer satisfaction.
• Triages incoming phone calls from patients, family members, clinics, Baptist Health employees, and other customers and transfers to the appropriate department.
• Manages foot traffic such as visitors, vendors, deliveries, etc.
• Performs various clerical duties such as sorting mail, filing records, etc.
• Supports Administrator as a gatekeeper, by managing group email accounts, and other duties as assigned.

Other information

1. High school graduate with at least 2 years computer experience.
2. Must be able to handle cross training tasks, shifting priorities to meet deadlines, and stay focused despite constant interruptions in workflow (telephone, staff, etc)

This job will be authorized80.00 hours bi-weekly.

Today, Baptist Health is Arkansas' most comprehensive healthcare organization with more than 250 points of access that include 11 hospitals, urgent care centers, a senior living community, and over 100 primary and specialty care clinics in Arkansas and eastern Oklahoma.